All Wayfinding & dwell articles – Page 52
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NewsAir Canada and Dreams Take Flight fly children across Ontario
Air Canada and Dreams Take Flight transported a plane load of children from Toronto to theme parks in Florida and Canada. It actualised the dreams of those who wanted to fly but couldn't due to the global pandemic.
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NewsSan Antonio International Airport experience demand in valet parking
Valet parking spaces for the airport has had a 525% increase in parking since the launch of its service in 2020.
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ArticlePutting passengers first at Ezeiza International Airport
The new departures terminal at Ezeiza International Airport in Buenos Aires are set to to become a leader and a reference point in the aviation industry. Aeropuertos Argentina 2000 details how, below.
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NewsNew farm-to-terminal dining concept and tech-enhanced hospitality at Denver International Airport
OTG Management will partner with local community organisations to celebrate the Chefs, Farmers, Brewers and Purveyors that have turned Denver into the culinary destination that it is today.
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NewsFinavia and Air Baltic launch new direct flights to Nice and Milan
The opening of the routes and the one-year anniversary of Air Baltic’s home airport were celebrated on 02 May 2023.
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NewsHong Kong Airport opens first autonomous store, travelwell
Hong Kong International Airport (HKIA) has unveiled an autonomous convenience store, travelwell, which offers instant grab-and-go purchases. It advances the airports seamless travel experience for their passengers.
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NewsAeroporti di Roma promote integrated train-air intermodality
The group have formed partnerships with ITA Airways and Trenitalia to promote their 'train + aeroplane' project. Doing so will further environmental travel and strengthen passenger experience.
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ArticleThe cure to travel anxiety: Curating an informed passenger journey
For International Airport Review's Issue 1, 2023, Jai Ferrell, Chief Commercial Officer & Deputy General Manager, Hartsfield-Jackson Atlanta International Airport (ATL) outlines ways in which airports can influence their passengers and their experience.
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NewsToronto Airport to establish training facility in honour of Guide Dog Day
The airport have partnered with WestJet and the Lions Foundation of Canada Dog Guides (LFCDG) to establish a facility for new guide and assistance dogs. It will honour guide dogs ahead of International Guide Dog Day.
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New ferry route from HKIA SkyPier to Pazhou in Guangzhou on trial
A high-speed and efficient ferry service will commence its trail and will connect the restricted area of HKIA to the downtown of Guangzhou.
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ArticlePromoting seamless travel at Narita International Airport with Face Express One ID
In Issue 1 of International Airport Review, Tatsuya Narukiyo, Chief of Digital Transformation Development and Corporate Planning Division at Narita International Airport, explains how they are raising the passenger experience and promoting operational efficiency with their Face Express facial recognition programme.
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NewsACI Asia-Pacific and China Civil Airports sign agreement to strengthen cooperation
The agreement will aim to facilitate cooperation and promote excellence across airport operations and management. It has been signed by Airports Council International (ACI) Asia-Pacific and China Civil Airports Association (CCAA).
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NewsLondon Gatwick launches new brand to stimulate growth
The launch of the new brand will help establish the airport in their next phase of growth and help them economically stimulate the local area.
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NewsCAA regulator to propose framework to improve airline accessibility
The UK Civil Aviation Authority (CAA) is proposing a framework which will aim to improve airline experiences for disabled and less mobile passengers. It has liaised with disabled people, as well as major airlines to gauge views on the regulation.
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NewsGetting from A to Z with AirTrain at SFO
The airport made announcements that the people mover station, AirTrain, will reopen on 26 April. The station serves passengers of Harvey Milk Terminal 1 and is reopening since its July 2023 closure.
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NewsMumbai International Airport launches Summer Carnival
The airport's 70-day extravaganza will offer passengers exclusive discounts at over a hundred retailers and FnB airport outlets.
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NewsAéroports de Montréal to phase out single-use plastic
ADM's new policy will phase out single-use plastics, like utensils, food containers, cups and bags, at concessions and VIP lounges at Montréal-Trudeau International Airport (YUL).
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NewsHelsinki Airport to experience disruption with runway renovation
Finavia will soon be renovating the Runway 2 of Helsinki Airport. The work is expected to disrupt aircraft landing directions from its normal directions, and will continue to do so until mid-September. However, the renovations are necessary if the airport want to improve their sustainability.
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NewsVancouver International Airport's new action plan to greatly improve customer service
Comprehensive review identifies 25 actions to strengthen operations and take a leading role in passenger supports amid changed aviation system and increasing extreme weather events.
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VideoDeveloping routes at the most slot constrained airport in the world: London Heathrow
At the Routes Asia 2023 conference, International Airport Review Editor, Holly Miles, caught up with Alyson Playford, Head of Aviation Business Development and Ben Hoskins, Senior Manager - Airline Network & Business Development at London Heathrow Airport, to hear what they had to say about the airport's post-pandemic recovery.