All Wayfinding & dwell articles – Page 54
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NewsJFK's Terminal 4 uses art to immerse passengers in New York life
New York's John F. Kennedy Airport will present a series of art installations to travellers to truly immerse them in New York life. The exhibitions will be held at Terminal 4 and aims to 'foster a a vibrant, welcoming environment...that truly embodies and celebrates diverse communities'.
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NewsFrontier Airlines announce new non-stop destinations across Latin America
This May, Frontier Airlines will be launching new non-stop services from Hartsfield-Jackson Atlanta International Airport to destinations across North and Latin America, including Guatemala City, Guatemala (GUA), Santo Domingo, Dominican Republic (SDQ), and San Diego (SAN).
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ArticleSharjah Airport Authority enabling seamless experiences with digital technologies
Aisha Obaid Almheiri, Assistant Director of Information Technology Affairs Department at Sharjah Airport Authority (SAA) details how digital technologies are being deployed not only to benefit passenger safety, but to help achieve the pivotal seamless passenger experience.
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NewsSFO wins CIO 100 award for innovative tech solution
The the TaxiVQ app, developed by San Francisco International Airport, allows taxi drivers to make a reservation to enter a virtual queue when they are needed. The app has won the airport the 2023 CIO 100 award.
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ArticleManaging the challenges of Belo Horizonte Airport’s passenger terminal project
Emerson Chaves, Engineer within the airport development team at Belo Horizonte International Airport, tells International Airport Review about the challenges of the major modernisation work on the old passenger terminal which is a brownfield project.
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ArticleInnovation, sustainability and passenger experience at Aena
To become international leaders in digital transformation, airport operator, Aena, continues to focus on three key pillars: optimising the passenger experience, increasing operational efficiency, and developing sustainable mobility. At the World Aviation Festival 2022 in Amsterdam, Alberto Taha Barriuso, Chief of Innovation at Aena, explains more.
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NewsAI improves Munich Airport's car rental experience
Munich Airport has improved customer service around car renting by utilising an innovative artificial intelligence (AI) software that reduces wait times and ensures transparency with the consumer.
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ArticleAeroporti di Roma: A runway to the future
Emanuele Calà, Innovation & Quality Vice President of Aeroporti di Roma, tells International Airport Review about the airport’s first Corporate Venture Capital firm dedicated to innovation, ADR Ventures.
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NewsEtihad Airways offers passengers more travel destinations with new interline and codeshare partnerships
Etihad Airways are offering customers greater choice and more travel destinations by launching reciprocal interline partnerships with six airlines, including Philippine Airlines and Airlink South Africa.
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VideoPromoting intermodal travel for the future: Interview with BER Airport
At the recent ROUTES Asia 2023 conference in Thailand, Holly Miles, the Editor of International Airport Review caught up with Thomas Kohr, Head of Aviation Marketing, BER - Berlin Brandenburg Airport.
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NewsWinner of new 2023's World's Best Art in Airport announced
Houston Airports, has been chosen as having the Best Art in the Airport at the 2023 Skytrax World Airport Awards. It is a monumental achievement for the airport, who have invested considerable amounts in their art to ensure an enjoyable passenger experience.
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NewsSingapore's Changi Airport is crowned the World’s Best Airport for 2023
Announced at Amsterdam's Passenger Terminal EXPO, Singapore's Changi Airport has been named World’s Best Airport in 2023.
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NewsPersonally chosen by passengers, World's Best Terminal announced
The New LaGuardia Airport Terminal B has been named the world's best new terminal, simultaneously achieving the highest, global 5-Star Airport Terminal Rating from Skytrax.
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ArticleThe future of baggage at Toronto Pearson
International Airport Review Editor Holly Miles, sat down with Darin Juby, Director of Baggage Services at Greater Toronto Airport Authority, at the Future Travel Experience Global 2022 in Las Vegas to talk about his vision for the future of baggage at his airport and the industry.
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ArticleBER on its way to a digital service airport
Stephan Wollschläger Head of Processes & Systems Operations at Berlin Brandenburg Airport, tells International Airport Review, how his airport worked to digitalise passenger services.
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ArticleBudapest Airport invests in Veovo technology to improve passenger flows.
Budapest Ferenc Liszt International Airport is set to enhance the passenger experience and optimise its operations by implementing Veovo's Passenger Predictability solution.
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ArticleDelivering the world’s most exciting transport hub
How CPK will transform logistics and operations throughout Europe? During the 'Airport/Smart Cities and Transport Connections' theme block at the Passenger Terminal Expo & Conference, Mikołaj Wild, CEO of Centralny Port Komunikacyjny (CPK), and Danny Aoun, Board Member of Dar Group, presented the proposed greenfield airport concept, in which rail ...
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NewsPersonally chosen by passengers: the best airports for customer experience
The Airports Council International (ACI) World and travel technology company Amadeus has excitedly announced this year's winners of Airport Service Quality (ASQ) Awards. The award recognizes the best airport for customer experience worldwide, as selected by passengers.
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NewsChina Airlines restores pre-pandemic daily service between Ontario, California, and Taipei
China Airlines will restore the daily round-trip service between Southern California's Ontario International Airport and Taipei this year.
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ArticleTransition to sustainable aviation will be key to the industry’s future, says London Luton Airport CEO
For International Airport Review, Alberto Martin, CEO of London Luton Airport sits down for this exclusive Q&A.