All Wayfinding & dwell articles – Page 47
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NewsJuly passenger traffic in Europe achieves 97% of pre-pandemic levels
The ACI EUROPE airport traffic report reveals that passenger traffic for July came closest ever to a full recovery to pre-COVID-19 levels.
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NewsHeathrow Airport delivers a super summer getaway for millions
7.5 million passengers travelled through Heathrow in August 2023, as Heathrow Airport became the London airport of choice for passengers.
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NewsACI customer experience global summit in Incheon, South Korea welcomed 500 delegates
Airports Council International (ACI) World welcomed over 500 international delegates including government officials, airport and aviation executives to Incheon, Korea.
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NewsMumbai International Airport achieves Level 4 in the ACI World Airport Customer Experience
The airport has achieved Level 4 accreditation from Airports Council International (ACI).
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NewsSITA finds customer experience an increasingly decisive factor for passengers
SITA’s 2023 Passenger IT Insights report finds customers looking to technology to optimise all aspects of the post-pandemic travel landscape.
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News£30 million investment for London Luton Airport's passenger experience
The airport has announced investment worth more than £30 million to enhance the passenger experience.
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ArticleCreating a climate positive culture
In International Airport Review's Issue 2 2023, Andrea Carroll, Group Head of Sustainability at daa, wrote exclusively for International Airport Review about how they are striving to meet sustainability targets, but also working to be a socially responsible enterprise who supports surrounding communities.
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ArticleAsia Pacific and Middle East take-off: From recovery to global leadership
International Airport Review’s Editor, Holly Miles, attended the 18th ACI Asia-Pacific Annual Assembly, Conference and Exhibition, which took place in the Japanese city of Kobe and attracted over 400 attendees.
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NewsUK Civil Aviation Authority to launch independent review of NATS technical failure
The authority is to launch an independent review into the technical issue NATS faced on Monday 28 August, that saw hundreds of flights delayed and cancelled.
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NewsFlavours from six kitchens around the world at Helsinki Airport's Food Hall
Helsinki Airport has opened their brand new Food Hall, with kitchens by Lopez y Lopez, Pretty Boy Wingery, Levant, Bär Bar and more.
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NewsAbu Dhabi International Airport schedules opening of new terminal for November 2023
Abu Dhabi Airports has announced the forthcoming opening of its state-of-the-art new Terminal A at Abu Dhabi International Airport.
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NewsEdmonton International Airport (YEG) signs partnership to enhance air service development
The airport has formalised a partnership that will focus on the attraction of new and existing airlines, adding seat capacity and/or new routes to Edmonton.
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ArticlePromoting accessible air travel at Miami International Airport
Ralph Cutié, Director and Chief Executive Officer of the Miami-Dade Aviation Department, tells International Airport Review how the department is committed to making air travel accessible to all passengers.
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NewsBangalore International Airport's Terminal 2 set to operate internationally
Bangalore International Airport's (BLR) Terminal 2 (T2) is set to commence its international operations, with the first flight scheduled on 12 September 2023.
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NewsUK air traffic control systems experiences 'technical issues' causing disruption to airports and passengers
Thousands of passengers have been suffering long delays and cancellations after a 'technical issue' hit UK air traffic control systems.
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ArticleCEO of Bologna works to ensure a good employee experience with good perks
Nazareno Ventola, the CEO and Managing Director of Bologna Airport, spoke to International Airport Review about his airport’s recovery, passenger trends and the innovative benefits his employees receive in this exclusive CEO Series.
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NewsNewark Liberty International Airport's Terminal A now fully operational
The Port Authority of New York and New Jersey announced the new Terminal A at Newark Liberty International Airport is now fully operational.
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NewsChangi Airport Group (CAG) unveils new innovation to automate aerobridge docking
Changi Airport Group collaborated with its vendor to discover whether the Passenger Loading Bridge docking process can be automated.
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ArticleShould we really be aiming for a seamless customer experience?
For International Airport Review's Issue 2 2023, Courtney Moore, Assistant Vice President of Terminal Experience at Dallas Fort Worth International (DFW) Airport, shares her insight into balancing a seamless (and therefore perhaps, forgettable) with a memorable, connected travel experience.
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NewsHamad International Airport maintains excellent travel experience
The airport continues to provide a seamless and convenient arrival experience by implementing several welcome procedures.