All Wayfinding & dwell articles – Page 47
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VideoEnhancing passenger experience with ACI World's ASQ Service
Dimitri Coll, the VP for Airport Customer Experience at ACI World told us about how the Air Service Quality (ASQ) programme was doing.
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NewsMonterey Regional Airport awarded two grants totalling $25 million to improve airport infrastructure
Monterey Regional Airport was awarded two grants totalling $25 million to support enhancements to the airport.
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NewsToronto Pearson international airport marks successful summer travel season with new campaign
In recognition of Toronto Pearson's successful summer travel season, Greater Toronto Airports Authority (GTAA) is launching: 'At Your Airport this Summer'.
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ArticleIntegrating sustainability into business strategy at Bologna Airport
For International Airport Review's Issue 2 2023, Nazareno Ventola, CEO & MD and Giorgia Colella, Programme Management and Transformation Office at Aeroporto Guglielmo Marconi di Bologna, provided a case study on the airport’s approach to operating a transition towards a sustainable future with the objective to promote collaboration and embed ...
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NewsSeychelles International Airport achieves Level 1 Accreditation
The accreditation reaffirms to Seychelles International Airport the efforts being done by Seychelles Civil Aviation Authority (SCAA) and its stakeholders to elevate customer experience.
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NewsStrong success of ACI's Customer Experience Global Summit
The ACI annual Customer Experience Global Summit successfully concluded in Incheon, Korea, with key highlights for the airport community.
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NewsJuly passenger traffic in Europe achieves 97% of pre-pandemic levels
The ACI EUROPE airport traffic report reveals that passenger traffic for July came closest ever to a full recovery to pre-COVID-19 levels.
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NewsHeathrow Airport delivers a super summer getaway for millions
7.5 million passengers travelled through Heathrow in August 2023, as Heathrow Airport became the London airport of choice for passengers.
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NewsACI customer experience global summit in Incheon, South Korea welcomed 500 delegates
Airports Council International (ACI) World welcomed over 500 international delegates including government officials, airport and aviation executives to Incheon, Korea.
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Podcast
Bangalore Airport: From dream to reality and beyond
Listen to this exclusive podcast with the Chief Strategy & Development Officer
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NewsMumbai International Airport achieves Level 4 in the ACI World Airport Customer Experience
The airport has achieved Level 4 accreditation from Airports Council International (ACI).
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NewsSITA finds customer experience an increasingly decisive factor for passengers
SITA’s 2023 Passenger IT Insights report finds customers looking to technology to optimise all aspects of the post-pandemic travel landscape.
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News£30 million investment for London Luton Airport's passenger experience
The airport has announced investment worth more than £30 million to enhance the passenger experience.
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ArticleCreating a climate positive culture
In International Airport Review's Issue 2 2023, Andrea Carroll, Group Head of Sustainability at daa, wrote exclusively for International Airport Review about how they are striving to meet sustainability targets, but also working to be a socially responsible enterprise who supports surrounding communities.
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ArticleAsia Pacific and Middle East take-off: From recovery to global leadership
International Airport Review’s Editor, Holly Miles, attended the 18th ACI Asia-Pacific Annual Assembly, Conference and Exhibition, which took place in the Japanese city of Kobe and attracted over 400 attendees.
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NewsUK Civil Aviation Authority to launch independent review of NATS technical failure
The authority is to launch an independent review into the technical issue NATS faced on Monday 28 August, that saw hundreds of flights delayed and cancelled.
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NewsFlavours from six kitchens around the world at Helsinki Airport's Food Hall
Helsinki Airport has opened their brand new Food Hall, with kitchens by Lopez y Lopez, Pretty Boy Wingery, Levant, Bär Bar and more.
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NewsAbu Dhabi International Airport schedules opening of new terminal for November 2023
Abu Dhabi Airports has announced the forthcoming opening of its state-of-the-art new Terminal A at Abu Dhabi International Airport.
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NewsEdmonton International Airport (YEG) signs partnership to enhance air service development
The airport has formalised a partnership that will focus on the attraction of new and existing airlines, adding seat capacity and/or new routes to Edmonton.
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ArticlePromoting accessible air travel at Miami International Airport
Ralph Cutié, Director and Chief Executive Officer of the Miami-Dade Aviation Department, tells International Airport Review how the department is committed to making air travel accessible to all passengers.