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The importance of empowering your employees with communication, data and autonomy

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Watch this exclusive interview which took place at Future Travel Experience 2023 in Long Beach, California.

At Future Travel Experience 2023, Rupen Philloura, Director/Terminal Operations & AOCC at Miami International Airport spoke with Holly Miles, Editor of International Airport Review. We spoke about his lessons learned from the pandemic which included empowering your employees on the front line, how passengers have changed, the challenge of adopting technology so quickly, influx of so many passengers and airlines, how his team is involved in making the airport more accessible and how they cope with extreme weather events.

Watch the exclusive interview now!

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AI in Action: Enhancing Ground Operations at Frankfurt Airport

30 Sept 2025 | 11:00 AM BST | FREE Virtual Panel Discussion

Airports face mounting pressure as passenger volumes grow and turnaround windows tighten. But what if you could see your ground operations in real time, and predict issues before they occur?

Join us for a high-impact virtual panel featuring Frankfurt Airport, FraAlliance, and zeroG – Lufthansa Group’s AI powerhouse, as we explore how AI and computer vision are reshaping airside efficiency, safety, and collaboration.

Meet the experts:

  • Pascal Schimanski, Project Lead – Digitalisation, FraPort
  • Pauline Nolte, Project Director Strategy & Consulting, FraAlliance
  • Christian Ritter, Head of Product & Principal Data Scientist, zeroG
  • Moderated by Francesca Vetter, Head of Marketing, zeroG

Register now to ask your questions live and take away practical, proven insights on applying AI at scale in your airport – Register Now – It’s Free!

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