Pioneering a new era of passenger experience at London Gatwick

By Jonathan Pollard and Sacha Zackariya2024-06-05T08:26:06

As the demand for a memorable airport experience continues to grow, passenger satisfaction remains a top priority for airports and retailers globally. Jonathan Pollard, Chief Commercial Officer of London Gatwick Airport, and Sacha Zackariya, CEO of ChangeGroup and Prosegur Change, discuss their collaborative efforts to prioritise passenger satisfaction in an ...

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