United and MWAA celebrate $500 million Concourse E expansion to enhance passenger experience at Dulles

Credit: Metropolitan Washington Airports Authority

United and the Metropolitan Washington Airports Authority (MWAA) have celebrated the airline’s growth and the airport construction developments of the much-anticipated, over half-a-billion-dollar Concourse E, which will transform the passenger experience at Washington Dulles International Airport (IAD) in the coming years. The 435,000-square-foot, 14-gate concourse will feature an expansive new United ClubSM location and state-of-the-art customer amenities, expected to debut in late 2026.

The new Concourse E has been made possible in part through collaboration between United and MWAA, as well as local and federal funding, including grants from the Bipartisan Infrastructure Law for airport improvement projects that will support Dulles’ expansion.

“Washington Dulles has emerged as a global gateway and these new investments will help deliver the world-class facility that our employees and customers deserve,” said United CEO Scott Kirby. “Today is one of many milestone celebrations to come in United’s long-term commitment in advancing our Dulles hub.”

Details of the development of passenger experience 

United is the D.C. region’s largest airline, with more than 8,000 local employees and more flights and destinations than any other carrier. As part of United’s ongoing growth and commitment to the region, United will open a new flight attendant training centre in 2025, and the airline is expanding its network even further with exciting new destinations and is currently operating 25% more flights as compared to 2023.

United has invested more than $32 billion across its business since 2021. This Dulles expansion and modernisation follows similar investments at airport facilities in Denver, Houston, and Newark, and is part of the airline’s United Next plan to invest in infrastructure, people, and technology.

“Every day, Dulles Airport serves tens of thousands of passengers coming in and out of the DMV region. I’m glad to see this major expansion build on the historic investments we’ve made through the bipartisan infrastructure law and support the construction of the newest concourse at Dulles,” said Senator Mark Warner. “I look forward to seeing Concourse E come to life with 14 additional gates that will increase flight options and state-of-the-art facilities that will improve the experience of air travellers.”