Adani Airports launches digital platforms and infrastructure upgrades to deliver seamless and personalised passenger journeys

Credit: Adani Airports

Adani Airports Holdings Ltd (AAHL), a subsidiary of Adani Enterprises, today announced a suite of forward-looking initiatives aimed at redefining passenger journeys across its airports. With a strong emphasis on convenience, comfort, and innovation, these efforts reinforce AAHL’s vision of transforming airports into holistic lifestyle destinations while setting global benchmarks in operational excellence.

The digital strategy rests on three key pillars, AAHL’s in-house developed smart airport operations platform aviio, Adani OneApp, and Airport in a Box – each designed to serve stakeholders and passengers alike.

aviio – Airports in your pocket

Developed by AAHL, aviio supports a wide range of airport stakeholders including operators, airlines, security agencies, ground handlers, and service providers in streamlining operations. “The platform bridges the biggest silos that exist in the aviation industry today by democratising data and making it accessible across partner ecosystems, including airlines, regulatory bodies, and concessionaires,” a spokesperson said. It delivers timely information, streamlines processes, and enhances collaboration to ensure smoother operations. The platform also empowers passengers to plan and enjoy their journey with confidence.

Adani OneApp – Your travel companion

Adani OneApp integrates all airport services into a single, user-friendly platform. Passengers can access Adani Rewards, India’s first airport-specific loyalty programme covering F&B, retail, duty-free, parking, and meet and greet services. The app enables pre-booking of lounges, queue-free access with the digital lounge experience, and browsing and shopping from an extensive catalogue of F&B and retail options, including Delivery at Gate, Multi-cart Orders, and Duty-Free group orders. Users can navigate the airport with live flight tracking, instant updates, seamless Wi-Fi connectivity, and use Park & Fly for a hassle-free parking experience. Since its launch, the platform has added over 1,200 key performance indicators and 60 features, making data available to passengers across airports. An extensive adoption drive includes staff onboarding and data exchange agreements with external partners to ensure widespread utilisation and impact.

Airport in a Box – Infrastructure for future-ready airports

Airport in a Box is a comprehensive solution supporting advanced infrastructure and technology integration. It focuses on creating a robust framework that supports current operations and scales for future requirements. By enabling plug-and-play systems and delivering digital twins, capacity expansions are seamlessly integrated into digital-native operations.

AAHL’s passenger-first strategy is complemented by sustainable infrastructure and multimodal connectivity. From integrating green design principles to offering seamless road, rail, and metro transfers, AAHL is building gateways that drive both global connectivity and regional economic growth.

By deploying aviio, Adani OneApp, and Airport in a Box across its airports, AAHL is setting a new benchmark for India’s aviation sector, transforming airports into lifestyle destinations, economic ecosystems, and digital-first gateways that reflect India’s rising stature on the world stage.

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