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Chad Makovsky, Aviation Director at City of Phoenix, on the evolving passenger demographic

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International Airport Review’s Editorial Assistant Chunekshi Wimalasuriya attended this year’s Passenger Terminal Expo in Frankfurt Germany. Here, she was able to catch up with Chad Makovsky, the Aviation Director at City of Phoenix, overseeing their airports, discussing the importance of sustainability, the changing passenger demographic and how airports can adapt and terminal expansions.

International Airport Review’s Chunekshi Wimalasuriya attended this year’s Passenger Terminal Expo in Frankfurt, Germany. During the conference, she was able to catch up with Aviation Director of the City of Phoenix Chad Makovsky. Here, they discussed:

  • The changing passenger demographic – Arizona used to predominantly receive passengers for leisure travel, tourists visiting sites such as the Grand Canyon, but now there is a rise in those travelling for business. Chad delves into how the airport has been adapted for this need.
  • The importance of sustainability – Arizona is a desert community, therefore a sensible approach to resources is required.
  • Dealing with capital investment for expansion – how can airports optimise their investment for financial growth.

Watch the full interview to learn all the details!

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