More Passenger journey – Page 12
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ArticleAqaba the jewel of the Red Sea: King Hussein International Airport
Ramzi Arafat, CEO of Aqaba Airports Company writes exclusively for International Airport Review on the development of King Hussein International Airport (AQJ) and how the airport is recovering post-pandemic and amidst a war in Gaza.
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ArticleIn-Depth Focus on Baggage Transformation Issue 2 2024
International Airport Review’s In-Depth Focus on Baggage Transformation is now available to download!
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ArticlePioneering a new era of passenger experience at London Gatwick
As the demand for a memorable airport experience continues to grow, passenger satisfaction remains a top priority for airports and retailers globally. Jonathan Pollard, Chief Commercial Officer of London Gatwick Airport, and Sacha Zackariya, CEO of ChangeGroup and Prosegur Change, discuss their collaborative efforts to prioritise passenger satisfaction in an ...
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ArticleFinding ‘Finnspiration’ in Helsinki Airport’s new development
International Airport Review’s Editor Holly Miles, was invited by Finavia to see the renewed Helsinki Airport after the historic development programme. Here, she reports back on the results of this monumental project.
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PodcastTransforming the passenger experience with innovative technologies at JFK’s T4
Listen to this exclusive interview with the Vice President IT and Digital of JFK T4.
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VideoDeveloping an airport during challenging geopolitical times, Warsaw Modlin Airport
Watch this exclusive interview with the CEO of Warsaw Modlin Airport in Poland.
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ArticleNetwork advancement: the key to Kuala Lumpur International Airport’s digital evolution
Major airports today are all undergoing a digital revolution, aimed at improving passengers’ boarding experience while also enhancing airport systems, from security to retail with the help of cutting-edge technologies. Although technological advancements like VR/AR applications, and IoT have brought possibilities for the sector, we also need to be aware ...
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ReportInternational Airport Review Airport Leaders' Forum Report 2024
Download this free report today and update yourself on the current airport thought leadership straight from the source.
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ArticleFlying high: elevating the VIP passenger experience at Ezeiza International Airport
Writing exclusively for International Airport Review, Ezeiza International Airport General Manager, Sebastian Villar Guarino, writes about how the airport is delivering enhanced and VIP passenger experiences to guests.
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ArticleTeesside International Airport railway station overhaul will open doors of opportunity
Teesside International Airport’s Managing Director Phil Forster tells International Airport Review how the airport’s growth vision is progressing – with a new and improved railway station being the latest project to be unveiled.
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ArticleCleaner, Greener Airports: Making Aviation More Sustainable – London Gatwick
For International Airport Review’s Cleaner Greener Series, London Gatwick’s Head of Sustainability Mark Edwards discusses the airport’s multi-faceted, humanistic approach to sustainability.
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ArticleTechnology is key – people make the difference
Thomas Hoff Andersson, Managing Director (MD) & Chief Operating Officer (COO) at Berlin Brandenburg Airport (BER) discusses how a clear division of tasks can enable airports to utilise evolving technologies to create the best solutions.
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VideoMaking eco-tourism the heart of Bangalore Airport
We spoke to Lakshminarayanan Sankaran, the Chief Project Officer at Bangalore International Airport Ltd
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ArticleCreating financial success at Lithuanian Airports
In this Q&A, Aurimas Abišala, the Head of Sales at Lithuanian Airports, outlines some of the commercial opportunities the airport is are looking to expand on pending the terminal redevelopments of Kaunas and Vilnius airports.
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VideoGuaranteeing a smooth passenger experience at Leeds Bradford Airport
Chris Wilkinson of Leeds Bradford Airport explains how the airport is able to deliver on passenger experience needs.
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VideoCreating delightful experiences out of the ordinary at Manohar International Airport
Shiv talks about the four building blocks of passenger experience and how Manohar International Airport's CX strategy is based on the five senses.
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VideoAerohack hackathon launches the Oman Airports innovation lab with Rashid Al Busaidy
Watch this exclusive interview with the Digital Transformation Director of Oman Airports.
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ArticleA journey of sustainability, enhanced experience and eco-tourism at Bangalore International Airport
For International Airport Review's Issue 4, Desai Prasannamurti, the Vice President of Landscape for Bangalore International Airport, wrote exclusively about Terminal 2’s biodiversity and how it's furthering the airport’s pledge to sustainability.
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Podcast
Invest in technology and IT and invest less in your infrastructure: Aimen Al Hosni, Oman Airports CEO
Listen to this exclusive interview with the airport CEO now.
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ArticleA smoother journey for your hand baggage at Milan Linate Airport
Armando Brunini, CEO of SEA Milan Airports, spoke to International Airport Review’s Holly Miles about Milan Linate Airport's (LIN) new state-of-the-art explosive detection systems for cabin baggage machines installed for hand baggage screening and how it has improved the experience for passengers.