All +impact articles
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NewsDigital transformation and innovation take centre stage on day one of International Airport Summit 2025
From digital transformation to sustainability and passenger experience, day one of IAS2025 showcased the airport sector’s most pressing challenges and boldest solutions.
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VideoLeveraging data and technology to deliver personalised CX | International Airport Summit '25 preview
In this International Airport Summit 2025 preview Gerri Sinclair discussed leveraging data and technology to deliver truly personalised passenger experiences.
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InterviewHow smart tech is optimising your airport | International Airport Summit 2025 preview
AI is no longer a future concept—it’s a present-day imperative for airports. In this exclusive interview, Tara Mulrooney of Edmonton International Airport and Jacqui Johnson of +impact reveal how smart technologies are helping airports do more with less, and why embracing AI now is critical to staying ahead.
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VideoTransit hubs to lifestyle destinations: The rise of airport cities | International Airport Summit 2025 preview
In this exclusive interview, Askin Demir, CEO of Aéroport International Blaise Diagne SA, shares how he’s transforming his airport into a vibrant hub that celebrates Senegalese culture while delivering a world-class passenger experience.
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VideoUnlocking Hidden Airside Capacity | International Airport Summit 2025 preview
Watch this exclusive interview giving you a sneak preview into the type of discussion you can expect at International Airport Summit 2025.
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VideoBER CEO Aletta von Massenbach on AI, innovation & sustainability | Airport Summit 2025 Preview
Aletta von Massenbach is the opening keynote speaker of the International Airport Summit 2025 in Berlin, as well as the official Airport Partner. In this exclusive interview she gives a preview into what delegates will learn from her and Berlin's participation in the summit.
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ArticleWhy airports need a strategic approach to deliver exceptional passenger experience
In an increasingly demanding travel landscape, airports have a crucial role to play in providing passengers with positive experiences. Phil Malem, CEO of +impact, explores the key elements needed to achieve this goal.


