All Terminal operations articles – Page 18
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NewsHong Kong International Airport honours staff excellence with annual customer service awards
Hong Kong International Airport recognised over 870 staff members at the Customer Service Excellence Programme, celebrating exceptional service and dedication to passengers.
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News
London Heathrow Airport warned of power supply vulnerabilities days before major outage disrupted 300,000 passengers
MPs were told that London Heathrow Airport's power issues were raised just days before a major outage, affecting 300,000 passengers and costing airlines £100 million.
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NewsLondon Gatwick Airport introduces new CT scanners, enhancing security and streamlining passenger experience
London Gatwick Airport's new CT scanners allow passengers to keep liquids and electronics in bags, improving security and passenger flow while reducing plastic waste.
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VideoDestination CLT: Creating an airport "fit for a Queen" with disruptive smart technologies
Watch this exclusive interview which took place at Future Travel Experience.
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NewsNationwide strike on 31 March disrupts Belgium’s transport with flight cancellations and public transport delays
A general strike across Belgium will cancel flights at Brussels and Charleroi airports, disrupting public transport and causing widespread travel chaos on 31 March.
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NewsLondon Luton Airport showcases commitment to accessible travel with new lounge and CAA visit
London Luton Airport highlights its dedication to accessible travel with the upcoming Assisted Travel Lounge and a visit from the CAA team.
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NewsBrisbane’s visitor spending hits record high as passenger numbers soar at the airport
Brisbane sees a record $11.3 billion in visitor spending, driven by record-breaking passenger numbers and a booming tourism sector.
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NewsSelf-purchasing trend in travel retail rises as consumers seek indulgence and personal well-being
Self-purchasing now accounts for 52% of travel retail transactions, driven by a desire for indulgence and personal well-being, according to new M1nd-set research.
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NewsSwedavia reports growth in passenger volume and sustainable efforts in 2024
Swedavia’s 2024 report reveals growth in passenger numbers, strong financial recovery, and ongoing investments in sustainable aviation and international routes.
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NewsBe My Eyes partners with Aeroporti di Roma to enhance accessibility for blind and low-vision passengers
Be My Eyes collaborates with Aeroporti di Roma to provide accessible travel solutions for blind and low-vision passengers at Fiumicino Airport using AI and live assistance.
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NewsVINCI Airports celebrates Kansai International Airport’s 30th anniversary, marking growth and sustainability achievements ahead of Expo 2025
VINCI Airports celebrates KIX’s 30th anniversary, highlighting key improvements in passenger experience, operational efficiency, and sustainability in preparation for Expo 2025.
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NewsMumbai Airport proposes new user development fees for passengers
Mumbai International Airport Limited plans UDF increases to fund airport upgrades, while reducing airline charges to keep airfares competitive and improve passenger services.
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NewsAir New Zealand partners with New Terminal One at JFK for enhanced passenger experience
Air New Zealand will move to JFK's New Terminal One in 2026, offering passengers an upgraded travel experience on its Auckland-New York route.
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NewsKatowice Airport launches major infrastructure expansion programme with enhanced parking and new terminals
Katowice Airport's PLN 1.5 billion expansion includes new parking, a central terminal, cargo facilities, and a multimodal hub to boost regional connectivity.
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NewsSeven Adani airports reach over 6.8 million DigiYatra transactions since launch in August 2023
Adani Airports Holdings Limited expands DigiYatra to Mangaluru and Thiruvananthapuram, boosting seamless travel and biometric verification at seven airports.
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NewsEuropean airports surpass pre-COVID passenger numbers, but Finland's recovery remains slow
European airports exceeded pre-COVID passenger volumes in 2024, with Finland’s recovery lagging due to geopolitical challenges and slower domestic growth.
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NewsMalta International Airport becomes first EU airport to achieve ISO 45003 certification for workforce wellbeing
Malta International Airport has achieved ISO 45003 certification, becoming a pioneer in safeguarding the physical and mental wellbeing of its workforce.
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News2024 ASQ Airport Experience Awards recognise global excellence in passenger service across top airports
The 2024 ASQ Awards celebrate the world's best airports for passenger experience, with nearly 700,000 surveys shaping global standards.
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NewsLondon Heathrow Airport marks record passenger traffic and progress towards net-zero goals amidst growing demand
Heathrow continues to grow with record passenger numbers, highlighting its commitment to decarbonisation and expansion plans while supporting the UK economy.
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ArticleCreating a "Google Maps for airports" - Travor’s approach
Imagine walking into a massive airport and knowing exactly where to go and how long it will take to get there—no stress, no confusion. With advanced indoor mapping, real-time data, and precise positioning, navigating terminals will feel effortless. Tijn Borms, Product Director of the Travor passenger experience platform at Aviation ...