Roberto Martin Davara
VideoCreating a personalised airport experience for Aena's 411 million passengers
Watch this exclusive video interview with the Head of Facilitation and Passenger Experience at Aena.
ArticleUniversal accessibility at Aena: a personalised experience
Roberto Martín Davara & Daniel de la Hoz, responsible for passenger experience and accessibility at Aena, tells International Airport Review about their vision to transform airports towards a personalised and accessible experience.
VideoDealing with passenger emotions at AENA
Watch this exclusive interview with Roberto Martin Davara, Head of Facilitation and Passenger Experience Department, AENA.