All Neil Thompson articles
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NewsLondon Luton Airport wins back-to-back UK Customer Experience Awards for passenger-focused service excellence
London Luton Airport has secured gold and silver awards at the UKCXA, recognising its outstanding service culture and exceptional care for passengers, including those needing assistance.
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NewsNew security scanning technology now allows faster security processing times at London Luton Airport
A study commissioned by London Luton Airport shows that passengers can now pack with less concern about their wardrobes, since state-of-the-art body scanners and CT scanner technology was installed since July 2024.
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NewsIn the bag - quicker security checks at London Luton Airport
London Luton Airport (LLA) have revolutionised their security by introducing new CT scanner technology for passengers.