More Passenger journey – Page 17
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ArticleAsia Pacific and Middle East take-off: From recovery to global leadership
International Airport Review’s Editor, Holly Miles, attended the 18th ACI Asia-Pacific Annual Assembly, Conference and Exhibition, which took place in the Japanese city of Kobe and attracted over 400 attendees.
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ArticleThe challenges of the new era of baggage handling
For International Airport Review's Issue 2 2023, Sara Branco, Baggage Handling Expert at Geneva Airport, looks back on 2022’s baggage chaos and discusses IATA’s Resolution 753 which is due to come into effect this year.
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ArticlePromoting accessible air travel at Miami International Airport
Ralph Cutié, Director and Chief Executive Officer of the Miami-Dade Aviation Department, tells International Airport Review how the department is committed to making air travel accessible to all passengers.
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ArticleCEO of Bologna works to ensure a good employee experience with good perks
Nazareno Ventola, the CEO and Managing Director of Bologna Airport, spoke to International Airport Review about his airport’s recovery, passenger trends and the innovative benefits his employees receive in this exclusive CEO Series.
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ArticleShould we really be aiming for a seamless customer experience?
For International Airport Review's Issue 2 2023, Courtney Moore, Assistant Vice President of Terminal Experience at Dallas Fort Worth International (DFW) Airport, shares her insight into balancing a seamless (and therefore perhaps, forgettable) with a memorable, connected travel experience.
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VideoMovement in passenger focus from materialism to experiential translates to premium product sales
Watch this exclusive interview with the CEO of Dallas Fort Worth International Airport.
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ArticleEnsuring a streamlined security process at Aeroporti di Roma
For International Airport Review, Robert Schuur, Co-Founder of GRASP Innovations, spoke to Marco Stramaccioni, Chief Executive Officer of Aeroporti di Roma (ADR) Security, about how innovation was helping to enhance security operations.
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VideoPutting the community at the heart of Edmonton International Airport
We caught up with Air Service Development Director, Adrian Warchola, to better understand why community is so important to Edmonton International Airports.
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VideoWhy is airports sharing data so important? Data is the new gold!
Watch this exclusive interview with one of the speakers from our upcoming International Airport Summit 2023 taking place on 14-15 November in London.
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Article
Transforming air travel: harnessing multimodal infrastructure to propel the aviation industry
Murali Varadarajan, Chief Strategy Officer of L&T Metro Rail (Hyderabad) Limited, delves into the multifaceted benefits and opportunities presented by Metro Rail Infrastructure for the aviation industry, examining how it can enhance connectivity, optimise operations, and redefine the travel experience.
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VideoReinstating passenger travel confidence at Isle of Man Airport
In this video Gary Cobb, Airport Director for the Isle of Man Airport discussed how the airport is gradually getting back to pre-pandemic levels.
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ArticleNewcastle Airport: A case study in enabling regional transformation
Samantha Martin-Williams, Deputy Chair of Newcastle Airport Ltd, writes exclusively for International Airport Review on how the airport is working to diversify and become more sustainable to secure its place in the future.
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VideoFocus on passengers and become an 'ENERport' to grow your revenues
International Airport Review Editor Holly Miles caught up with Luis Felipe de Oliveira, Director General of ACI World at ACI's World Annual General Assembly 2023 in Barcelona.
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ArticlePutting Lodz, Poland on the travel map
At Routes Europe 2023, International Airport Review’s Editorial Assistant, Chunekshi Wimalasuriya was fortunate enough to catch up with its host, Anna Midera, the CEO of Lodz Airport. During the discussion, Anna talked about the airports’ post-pandemic and business recovery and why Lodz is a travel destination.
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ArticleA call to action: The critical role of airport leaders in the fight against human trafficking
Michael E. Camal, Senior Advisor at the U.S. Department of Homeland Security’s (DHS) Blue Campaign, wrote exclusively for International Airport Review in Issue 2 on the importance that airport staff have in detecting and combatting human trafficking.
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VideoGearing up for an active, Grecian Summer with Athens Airports
IAR caught up with Ioanna Papadopoulou of Athens Airport to hear what they were doing to prepare for a rise of passenger traffic this summer
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ArticleFraport Bulgaria: New routes, challenges, and opportunities
Editorial Assistant, Chunekshi, caught up with Fraport Bulgaria’s Head of Aviation Marketing, Denitsa Milosavljevic, at Routes Europe 2023. During the discussion, Denista explained how Fraport Bulgaria’s business is doing and the route development opportunities they have for the future.
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VideoFrom the airport to the beach in under 30 minutes: Aeropuertos Mexicanos
Watch this exclusive interview on two new exciting airport projects taking place in Mexico.
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VideoGetting back to business at Milwaukee International Airport
Watch this exclusive interview with the Airport Director which took place at Routes Americas 2023.
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ArticleUniversal accessibility at Aena: a personalised experience
Roberto Martín Davara & Daniel de la Hoz, responsible for passenger experience and accessibility at Aena, tells International Airport Review about their vision to transform airports towards a personalised and accessible experience.