More Passenger journey – Page 15
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ArticleReport: Getting on the runway to growth
Around the world, airports are still adapting to the post-covid reality. For some, this means responding to the boom in air travel. At the same time, others are still recovering from those difficult years.
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VideoCreating a seamless experience for passengers and staff at Pittsburgh International Airport
Christina Cassotis, CEO of Allegheny County Airport Authority talks exclusively to International Airport Review about the airport's achievements.
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ArticleDigital transformation: Modernise and digitise
Chris Summers, IT Project Manager at Austin-Bergstrom International Airport, outlined in Issue 3, how digital transformation aids airports’ quest for sustainability.
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VideoThe power of partnerships in the aviation ecosystem
International Airport Review had the chance to attend ACI World's World Annual General Assembly (WAGA) in Barcelona.
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VideoThe importance of empowering your employees with communication, data and autonomy
Watch this exclusive interview which took place at Future Travel Experience 2023 in Long Beach, California.
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ArticleA new experience in acquiring travel currency
Fraser Brown, the Retail Director at London Heathrow Airport, details the new digital Travelex KIOSK under trial at Heathrow’s Terminal 2.
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ArticleSustainability as a core value for Aeropuertos Argentina 2000
Aeropuertos Argentina 2000 is working on a detailed and integrated programme to continue developing sustainability across all airports it operates. This article, published in Issue 3, focused specifically on Ezeiza International Airport.
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ArticleIDEMIA ALIX™ brings AI to automating lost luggage identification
IDEMIA is utilising advanced biometric identification technologies to enable airport operators to reconcile luggage with its owner.
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ArticleJ.D. Power ranks MIA best mega airport in Florida
The global gateway places fourth overall in North America for traveller satisfaction.
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ArticleChanges to airports’ passenger experience – now and in the future
In this exclusive article, written by Hamburg Airport’s CEO, Michael Eggenschwiler, Michael writes about the changes to airports’ passenger experience, from both a past and future standpoint.
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VideoMaking waves in Fraport Slovenia's recovery
Urska Binter, Head of Commercial at Fraport Slovenia discussed some of the challenges for Fraport Slovenia in trying to get to full recovery.
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ArticleOvercoming staff shortages by implementing self-service technology
The summer of 2022 still haunts airline professionals around the world. The extreme long check-in and bag‑drop queues, followed by yet again another queue at security, an unusual high percentage of mishandled bags, flight delays or cancellations. It was a troublesome start-up after COVID, and the biggest reason for this ...
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ArticleGuide To Baggage Innovation Issue 4 2023
International Airport Review’s Guide To Baggage Innovation is now available to download!
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ArticleIssue 4 2023 International Airport Review
In this issue of International Airport Review we feature articles from industry experts on a range of topics including: future-proofing airport infrastructure, construction & design, green energy, automation, health and safety, wayfinding and passenger experience, plus an In-Depth Focus supplement on baggage innovation.
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ArticleThe future of urban air mobility and why it is taking off
In this exclusive article, Chris Summers, IT Project Manager for Austin-Bergstrom International Airport, writes about the importance of Urban Air Mobility (UAM/AAM), how it can lessen the carbon impact of flying, and help deliver medical essentials, and people, to their destinations quicker.
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VideoAirports' licence to operate in the future
Watch this exclusive interview with IAR Advisory Board Member, Chris Woodroofe.
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ArticleWhy Peru, Lima is South America’s new airport city
For International Airport Review, Milagros Montes Morote, Manager of Public Affairs and Regulatory Compliance at Lima Airport Partners (LAP), writes about Lima’s new airport city, the preparations being made to create the city, and its future goals.
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ArticleTalking passenger’s retail behaviour at London Heathrow Airport
For Issue 3 2023, International Airport Review’s Editorial Assistant, Chunekshi Wimalasuriya, caught up with London Heathrow’s Retail Director Fraser Brown. Brown answered questions about some of the interesting behaviour trends of travellers when purchasing retail.
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VideoInvesting in passenger experience at Budapest Airport
Watch this exclusive to hear how Budapest Airport has invested a quarter of a billion Euros into its facilities.
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Video"We just need that push...to make sustainability happen!" A discussion with ACI World's Jennifer Desharnais
At ACI World's WAGA we spoke with Jennifer Desharnais, the Director for Sustainability and Environmental Protection of ACI World.