More Passenger journey – Page 11
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VideoPreparing for a record-breaking 2024 at London Gatwick Airport
This interview provides a comprehensive look at the airport's innovative strategies and commitment to exceptional service in 2024.
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ArticleV4+ Airport Association: Woman Innovation Days (WIND) 2024
International Airport Review had the pleasure of being a media partner of V4+ Airports’ WIND Conference. Editorial Assistant, Emily Budgen, attended the conference in Slovenia and gives her report.
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ArticleTallinn Airport's new generation security screening equipment makes the passenger journey more convenient
Tarvi Pihlakas, the Head of the Aviation Security Department at Tallinn Airport, provides an overview of the recently completed project that involved the replacement of all security screening equipment, resulting in a more convenient passenger experience.
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VideoTransforming African aviation: An interview with Adefunke Adeyemi, Secretary General of AFCAC
Watch this in-depth exclusive interview with Adefunke Adeyemi, Secretary General of the African Civil Aviation Commission (AFCAC)
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ArticleOman Airports: Aerohacking a way to a more innovative future
During the Airports Innovate Conference, hosted by Oman Airports, International Airport Review’s Holly Miles sat down with Oman Airports CEO, Sheikh Aimen Al Hosni, to discuss the Aerohack held in October 2023; how he drives a culture of innovation within his team and how a new Youth Board is bringing ...
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ArticleQ and A with Houston Airports' Molly Waits
Molly Waits, Chief Marketing and Air Service Development & Communications Officer for Houston Airport System reveals the exciting terminal expansions at George Bush Intercontinental (IAH) and William P. Hobby International Airport (HOU) that will see capacity expanded. She also gives insight into Houston Airport System’s successful route development strategy.
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ArticleCreating an Easy Airport experience for passengers and employees at Aeroportos Uruguay
In this interview with Federico Cabrera, the Airport Operations and Customer Experience Manager at Aeropuertos Uruguay, he sheds light on how the airport has navigated the challenges brought about by the COVID-19 pandemic and how it continues to enhance the airport experience for both passengers and employees.
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ArticleIoT and AI in aviation: reducing downtime and enhancing performance
Eric Bearton discusses the myriad of ways in which IoT and AI are revolutionising the landscape of aviation and changing the way we fly.
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ArticleCorporación América Airports: expanding from two airports in Uruguay, to eight
Diego Arrosa, CEO of Aeropuertos Uruguay, writes exclusively for International Airport Review’s Leaders’ Series. Diego outlines their expansion from two airports in Uruguay, to eight, as well as passenger trends, sustainability commitments and their innovation focuses for 2024.
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ArticleMeet DoraBot: Elevating the traveller experience at El Dorado
El Dorado International Airport has revolutionised the experience of its passengers by introducing ‘DoraBot’, a new artificial intelligence (AI) powered virtual assistant that offers personalised attention throughout travellers' journeys. Luis Soto, Daniel Beltrán and Juan David Micolta explain more for International Airport Review.
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VideoThe year of reclaiming titles: Toronto Pearson International Airport
Watch this exclusive interview with the CEO of Toronto Pearson International Airport.
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ArticleIncreasing air routes to Halifax, Canada
International Airport Review spoke to Christopher de Man, Director, Air Service, at Halifax International Airport Authority, at Routes Americas 2024, to discover what 2024 holds in store for the airport.
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ArticleIntegrating emerging technologies into airport operations
Alessandro Fidato, Chief Operating Officer of SEA Milan Airports, explains how new technologies, like smart security, biometrics, and self-service, are providing seamless passenger experiences by reducing waiting times and empowering passengers to be in control of their own journey.
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ArticleManaging fear of change during an age of technology acceleration
David Wilson, the Managing Partner of daa International, and International Airport Review’s Advisory Board member spoke to Editor, Holly Miles, about the challenges airports are facing with regards to skills, and the importance of change management when implementing new technologies. Wilson also details his trends to watch in 2024.
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PodcastAddressing workforce diversity and inclusion in aviation
Listen to this discussion which took place at the last International Airport Summit on addressing workforce equity, diversity and inclusion for the future of the airport sector.
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Podcast
Building tourism amidst the war in Gaza
Listen to this exclusive interview with the CEO of Aqaba Airport where he talks about the war in Gaza and how it has affected them.
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ArticleThe role of biometrics at Munich Airport
Ute Barth, the Senior Manager Product Development Ground at Lufthansa Airlines, and Laura Pichler, the Innovation and Digitalisation Manager at Munich Airport, explain the journey their companies have had in rolling out biometrics and delve deeper into its benefits and challenges.
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ArticleAirport Leader of the Future 2023: Ricia Vinelli Montejo
International Airport Review Editor Holly Miles, sat down with the winner of the Airport Leader of the Future 2023, Ricia Vinelli Montejo, Head of Terminal Operations of Mactan Airport Cebu Airport. In this exclusive interview, Ricia reveals how she leads her team, the skills she is working on and her ...
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ArticleIncreasing air routes to San Francisco Bay area
International Airport Review caught up with Craig Simon - Interim Director of Aviation at the Port of Oakland - to discuss the airport’s recovery, route development ambitions and their exciting new terminal expansion and modernisation project.
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VideoPositioning iGA Istanbul Airport to be the hub of Turkey
We caught up with Gökhan Dölek, Aviation Development Manager for Asia, Africas and Americas for iGA Istanbul Airport, at Routes Americas 2024.