As airports move beyond isolated technology pilots, International Airport Review’s upcoming webinar will explore how digital transformation can be successfully embedded into live operations, from connected systems and resilience to biometrics and seamless passenger journeys.

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Source: Idemia.

As airports continue to invest in artificial intelligence, automation, biometrics and connected technologies, the focus of digital transformation is shifting.

The challenge is no longer simply identifying promising technologies or launching innovative pilots. Increasingly, airport leaders are asking how these technologies can be successfully integrated into live airport environments, scaled across complex operations and connected with existing systems.

These questions will be explored in International Airport Review’s upcoming webinar, Smart Airports: Turning digital transformation into operational reality taking place on 23 September at 2PM BST.

Bringing together leaders from airport technology, operations and the wider travel ecosystem, the 45-minute panel discussion will examine how airports are moving beyond isolated digital initiatives towards more integrated smart airport strategies.

The discussion will feature Santiago Andrade, IT and Telecoms Director at Quito International Airport; Ersin Inankul, Senior Vice President – Business Technology at Dubai Airports; and Gaurav Gupta, Senior Vice President, Global Head of Sales, Travel & Transport at IDEMIA Public Security.

As airports become increasingly connected, digital transformation presents significant opportunities to improve operational efficiency, decision-making and the passenger journey. However, greater connectivity can also introduce new dependencies, interoperability challenges and questions around resilience, cybersecurity and trust.

The panel will explore what it takes to move technology from pilot projects into day-to-day operations and how airports can ensure digital initiatives do not become fragmented across individual departments or systems.

The discussion will also examine how airports are managing increasingly complex technology ecosystems, including the challenge of integrating new capabilities alongside existing infrastructure.

A key focus of the webinar will be the evolution of biometrics and trusted digital identity. While biometric technologies are already being deployed across individual touchpoints, airports and the wider aviation ecosystem are increasingly looking at how these technologies can support more seamless and connected passenger journeys.

The panellists will share practical examples and experiences from their own organisations, exploring the challenges involved in scaling technology, integrating systems and delivering new digital capabilities within live airport environments.

Topics under discussion will include:

  • What does a genuinely smart airport look like operationally in 2026?
  • How can airports move from digital pilots to large-scale deployment?
  • What are the benefits - and risks - of increasingly connected airport ecosystems?
  • How can airports manage complexity, dependencies and resilience as more systems become interconnected?
  • What does it take to deliver seamless biometric passenger journeys while maintaining trust, privacy and security?
  • How should airport leaders prioritise digital transformation initiatives and avoid creating fragmented technology environments?

The webinar will conclude with a live audience Q&A, giving attendees the opportunity to put their questions directly to the panel.

Smart Airports: Turning digital transformation into operational reality will provide airport leaders and technology professionals with practical insights into how digital transformation can move beyond experimentation and become embedded within the day-to-day reality of airport operations.

Register for the webinar