All Fraser Brown articles
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ArticlePTE preview: Fraser Brown, Retail Director, Heathrow Airport
Ahead of his participation in PTE World, Fraser Brown, Retail Director of Heathrow Airport shares how the airport is reshaping its commercial strategy to ensure every journey feels seamless, relevant and future ready.
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NewsGordon Ramsay plane food market brings global dining experience to Heathrow Airport's Terminal Five
The relaunched Gordon Ramsay Plane Food Market at Heathrow Terminal 5 offers passengers flexible, premium dining with global flavours, fast service and a relaxed market style setting.
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NewsHeathrow Airport brings WHSmith and RELAY together in retail overhaul to improve passenger experience
Heathrow Airport awards major retail contracts to WHSmith and Lagardère, introducing a blended essentials model to streamline shopping and elevate passenger satisfaction.
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NewsHeathrow announces festive events and activities ahead of Christmas
Heathrow Airport is bringing festive cheer to travellers this December with seasonal decorations, interactive activities and special services across all terminals.
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NewsLondon Fashion Week starts early as scouts look for new models in London Heathrow’s Terminal
London Heathrow Airport have partnered with renowned modelling agency The MiLK Collective, for London Fashion Week, with passengers given the chance to be scouted and be signed to the agency.
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NewsLondon Heathrow launches whisky festival to celebrate holidaymakers’ favourite spirit
London Heathrow will be launching its annual whisky festival, a spirited month-long celebration taking place across the airport.
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ArticleTalking passenger’s retail behaviour at London Heathrow Airport
For Issue 3 2023, International Airport Review’s Editorial Assistant, Chunekshi Wimalasuriya, caught up with London Heathrow’s Retail Director Fraser Brown. Brown answered questions about some of the interesting behaviour trends of travellers when purchasing retail.
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NewsTravelex launches Heathrow Airports' first automated FX kiosk
Travelex, a market leading foreign exchange brand, has launched a new automated, self-serve currency kiosk at Heathrow Airport.