All Digital strategy & transformation articles – Page 20
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VideoModernising airport operations without losing human touch, with Tara Mulrooney
Tara Mulrooney of Edmonton International Airport talks about the importance of not modernising operations to an extreme where airports lose the 'human touch'.
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ArticleNavigating the skies of innovation and diversity inclusion
Waheedah Lawal Suleiman, the Economic Manager for Airports Council International (ACI) Africa and Liaison Officer for the Federal Airports Authority for Nigeria (FAAN), wrote exclusively for International Airport Review. She details the many ways airports can further innovation and why diversity inclusion is so important for airports’ future.
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NewsFirst smart baggage trolleys introduced at Munich Airport
Passengers at Munich Airport can enjoy a more digital experience in the time before departure.
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NewsChangi Pay digital wallet launches new feature to ease shopping and dining experience
Singapore residents can look forward to making payments with ease when visiting China as they will be able to use the Changi Pay digital wallet to scan and pay for purchases.
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NewsSeychelles International Airport achieves Level 1 Accreditation
The accreditation reaffirms to Seychelles International Airport the efforts being done by Seychelles Civil Aviation Authority (SCAA) and its stakeholders to elevate customer experience.
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NewsSan Antonio Airport's mobile flight simulator lands in community
The airport's mobile flight simulator has been engaging well with the local community of San Antonio.
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NewsHamad International Airport maintains excellent travel experience
The airport continues to provide a seamless and convenient arrival experience by implementing several welcome procedures.
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VideoHumanising digital twins: in discussion with Cohesive
International Airport Review had the opportunity to speak to David Elliott of Cohesive about humanising digital twins.
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NewsHamad International Airport encourages collaboration for data innovation
The airport has fostered collaboration for data innovation among top airports worldwide, launching the handbook, Smart Data Hub (SDH).
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NewsHamad International Airport rolls out new customer service solution
The airport is elevating its passenger’s airport experience with the introduction of innovative digital wayfinding.
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NewsHKIA's Digital Apron and Tower Management System wins top global award
HKIA has won a top international award for its pioneering airport-wide Digital Apron and Tower Management System (DATMS).
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NewsACI EUROPE Best Airport Award winners for 2023 revealed
The Annual ACI EUROPE Best Airport Award winners were announced last week during the Gala Dinner of the ACI EUROPE / World Annual General Assembly, Conference and Exhibition. Hosted by Spanish airport operator Aena, the ceremony, which recognised more outstanding performers than ever before, took place in the stunning MNAC ...
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ArticleA move from manual baggage processes to technology
For Issue 1 2023 of International Airport Review, Askin Demir, Managing Director of LAS (Limak - AIBD - Summa), the managing company of Blaise International Diagne Airport in Dakar, Senegal, discusses the future of baggage transformation within the airport sector.
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NewsPilot for Verified Traveller to launch at Ottawa International Airport and Halifax Stanfield International Airport
The Canadian Air Transport Security Authority (CATSA) will soon be launching a pilot for dedicated Verified Traveller screening lines at Ottawa International Airport and Halifax Stanfield International Airport.
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NewsMunich Airport test runs its first ever "evoBOT"
Developed at the Fraunhofer Institute for Material Flow and Logistics IML, the evoBOT now offers a first taste of this at Munich Airport.
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ArticleInterview spotlight: Kanu Aravind, IBS Software
We caught up with Kanu Aravind, Associate Vice President and Head of Digital & Innovation of IBS Software in Issue 2.
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NewsJFKIAT to enhance passenger experience at Terminal 4
JFKIAT announced they are deploying an Auto Bag Drop and Next Generation Kiosk self-service technology to enhance passenger experience.
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NewsUrbanV and SITA partner to provide digital solutions for Rome Vertiports
Their partnership will see a a digital-first passenger experience for UrbanV’s vertiports in Rome, which will kickstart construction in 2024.
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NewsBER Traveller facial recognition replaces boarding pass, at Berlin Airport
The digital facial recognition service will be a form biometric access control for select airlines, including Lufthansa Group Airlines Lufthansa, and Eurowings’ HON Circle Members
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VideoThe Long and Tough Road to Jet Zero: a discussion by IATA's Chief Economist, Marie Owens Thomsen
Marie Owen Thomsen, Chief Economist, IATA, discusses some of the financial and political challenges in achieving Jet Zero by 2050.