All David Lavorel articles
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NewsAir travel soars in 2023 as industry embraces digital and sustainable future
Air travel surged in 2023, with a global survey revealing passengers’ growing embrace of digital innovations and sustainability, signalling a transformed future for the industry.
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NewsSITA: Air transport industry improves baggage handling, despite surge in passengers
A new report by technology provider SITA has found that incidents of baggage mishandling have decreased, despite a surge in passengers.
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NewsSITA finds customer experience an increasingly decisive factor for passengers
SITA’s 2023 Passenger IT Insights report finds customers looking to technology to optimise all aspects of the post-pandemic travel landscape.
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NewsAir travel recovery demand sees airports invest more in technology
Investment in key technologies like biometrics and self-service technologies are focal points for airports to enable a smooth and seamless passenger experience.