All Check-in & bag drop articles – Page 2
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ArticleContinuously improving security at London Gatwick Airport
Jav Mizra, Security Continuous Improvement Manager at London Gatwick Airport, sat down with International Airport Review’s Gabriel Higgins at the International Airport Summit 2024, to speak about his role and optimising security with technology and innovations.
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VideoA third runway, autonomous technology and smart security: A new era for Hong Kong Airport
Tune into this exclusive interview to find out more about Hong Kong's three-runway system, their use of autonomous vehicles and smart security screening system.
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VideoThe secret to airport efficiency REVEALED! Berlin Airport's tech transformation
Watch this exclusive interview which took place at the International Airport Summit 2024 with the Managing Director and Chief Operations Officer of Berlin Brandenburg Airport, Thomas Hoff Andersson.
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WebinarCreating airport capacity through self-service bag drop solutions
Watch our latest discussion with airports on how they can create extra capacity within their terminals and realise their future growth potential.
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ArticleEnhancing passenger experience through technological innovation
For Issue 2 2024, Steve Tukavkin, Vice President of IT and Digital at JFK International Air Terminal, discussed the innovative technologies JFKIAT has been implementing behind the scenes at the airport to continuously enhance the passenger experience.
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ArticleCreating tailored experiences within the airport
International Airport Review hosted a webinar on leveraging data and technology in order to create a modern personalised airport experience for passengers. In this article, the speakers dive into some of the fantastic questions asked by the live audience.
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NewsAustralia set to join the U.S. Global Entry programme
Australia are set to join the U.S Global Entry programme, with the first wave of applications expected in January 2025.
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ArticleIntegrating emerging technologies into airport operations
Alessandro Fidato, Chief Operating Officer of SEA Milan Airports, explains how new technologies, like smart security, biometrics, and self-service, are providing seamless passenger experiences by reducing waiting times and empowering passengers to be in control of their own journey.
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NewsSEA launches WhatsApp customer care contact
SEA Milan Airports have launched a new solution for their customers, who are now able to contact the customer care team using WhatsApp.
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PodcastTransforming the passenger experience with innovative technologies at JFK’s T4
Listen to this exclusive interview with the Vice President IT and Digital of JFK T4.
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ArticleTechnology is key – people make the difference
Thomas Hoff Andersson, Managing Director (MD) & Chief Operating Officer (COO) at Berlin Brandenburg Airport (BER) discusses how a clear division of tasks can enable airports to utilise evolving technologies to create the best solutions.
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Podcast
Changi Airport: Preparing for future growth of Asia Pacific region
Listen to this exclusive interview with the Vice President of Market Development of Changi Airport Group.
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ArticleGuide to Airport Experience Issue 1 2024
International Airport Review’s Guide To Airport Experience is now available to download!
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VideoBER travellers have an appetite for digital services says Thomas Hoff Andersson, MD and COO
Watch this exclusive interview with the MD and Chief Operations Officer of Berlin Brandenburg Airport.
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ArticleCurb to Gate: Smart Airports Report 2023
Read this exclusive free report on the smart technology shaping the airports of tomorrow.
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ArticleOvercoming staff shortages by implementing self-service technology
The summer of 2022 still haunts airline professionals around the world. The extreme long check-in and bag‑drop queues, followed by yet again another queue at security, an unusual high percentage of mishandled bags, flight delays or cancellations. It was a troublesome start-up after COVID, and the biggest reason for this ...
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ArticleWhy Peru, Lima is South America’s new airport city
For International Airport Review, Milagros Montes Morote, Manager of Public Affairs and Regulatory Compliance at Lima Airport Partners (LAP), writes about Lima’s new airport city, the preparations being made to create the city, and its future goals.
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ArticleDay in the life of a checked bag at Mumbai International Airport
Ever wondered what happens to your luggage after saying goodbye to it at check-in? Mumbai International Airport revealed all for International Airport Review Issue 1 2023.
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ArticleSharjah Airport Authority enabling seamless experiences with digital technologies
Aisha Obaid Almheiri, Assistant Director of Information Technology Affairs Department at Sharjah Airport Authority (SAA) details how digital technologies are being deployed not only to benefit passenger safety, but to help achieve the pivotal seamless passenger experience.
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ArticleTwo tickets to a digital future at YYC
Megan Gupton, Senior Director, IT and Chief Technology Officer at Calgary Airport Authority, outlines the digital passenger journey the airport is continuing to conquer, as the world looks beyond the pandemic and recovery.
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