Whitepaper: How to service the digital passenger

Posted: 8 February 2019 | | No comments yet

Digital transformation has fundamentally changed passenger expectations about air travel.

An overwhelming majority of travellers today want access to digital services to improve their journey. Airports are meeting passenger demands with varying degrees of success. For most, the biggest barrier is their infrastructure. 

This paper examines what changes airports can make to upgrade their cable and IT infrastructure to enable delivery of the self-service, on-demand, digital travel experience modern passengers expect.

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