Venice Marco Polo Airport coordinated an in-depth study to reveal how – and where – passengers become stressed when travelling through the airport.
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New passenger information screens at Prague Airport give information in six languages, ensuring more people can easily navigate the airport.
Wouldn't it be easier if you could ask your phone for flight and airport information? Gatwick have introduced AI bot Gail to aid passengers' journeys.
With the opening of the new terminal at SFO, it is evident that they have heavily invested in the passenger experience.
With the ability to measure operational efficiency, realtimeDXB provides enhanced decision-support tools to improve operations and manage disruption more effectively.
Recent information screen blackouts at Gatwick and Heathrow have highlighted that airports need to diversify their information delivery systems.
The new flight information display screens have been installed at Malta International Airport are hoped to further improve the passenger experience through the terminal.
In 2018, one of the UK’s largest airports, London Luton Airport (LLA) completed a £160 million transformation designed to elevate the airport’s passenger experience through a contemporary terminal extension, new luxury retail area and cutting-edge digital signage network. Kamal Patel, the airport’s Head of IT provides us with an insight…
BlipTrack solutions will be expanded to cover all processes at Birmingham Airport, to help make more informed strategic resourcing, facility and expansion planning decisions, following successful queue management strategies.
Nice Côte d'Azur has developed a self-connecting solution, Nice Connect, for passengers within the terminal to help ease the passenger journey and create a more seamless experience.
Real-time information is now available on airport websites and terminal monitors for passengers travelling through JFK, LaGuardia, Newark Liberty and New York Stewart.
In an exclusive Q&A we speak to Kevin Faulkner, Business Development Director at Airport Information Systems Ltd, about his role in the industry and the challenges associated with the deployment of effective airport management systems.
To streamline operations and provide real time wait time information to its growing passenger base, Queenstown Airport has partnered with Veovo to utilise its BlipTrack Guest Predictability solution.
An airport passenger terminal is an extremely complex building; containing a multitude of precisely interlinked functions defined by various stakeholders. Terminal operator expectations and requirements are high and demanding – the building must display architectural proficiency and identity without suffering any loss in functionality and passenger comfort. Mehmet Emin Çakirkaya,…