Fraser Ralston
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Group Head of Digital & E-Commerce of AGS Airports
He joined the business in 2017 starting at Glasgow Airport. Fraser has worked in digital across various sectors and, prior to joining AGS Airports, he worked as an in-house digital contractor, helping hotels, hospitality, charities and SEMs with their digital, data and e-commerce strategies and hands on delivery. Known for converting resistant stakeholders from shop floor to board level and beyond into strong advocates who fully embrace digital and data, Fraser has transformed digital for AGS Airports, and recently has deployed Scotland’s first Airport Voice & Chat Bot service.
Related topics
5G, ePassports, Information technology (IT), Passenger experience and seamless travel, Self-service, Wi-Fi