Embracing innovation has been a key factor to Gatwick Airport’s recent successes and to a large extent it has been cutting-edge technology and bespoke systems that have seen the airport transform its passenger experience.
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Abhi Chacko | Head of IT Commercial and Innovation | Gatwick Airport
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Although it looks like a single entity from the outside, airports are mini cities hosting a collection of independent organisations including airlines, ground handlers, retailers, restaurants, police, immigration agencies and hotels. Getting the right information to the right person at the right time is crucial for the airport ecosystem to…