Unique (Flughafen Zurich AG) - Articles and news items
During the mid-90's, the planning of the new Midfield Terminal started and during the planning process the idea was born to create two de-icing pads, allowing a remote treatment of the aircraft, replacing the difficult to handle and more time consuming on-stand process. As a requirement for this so-called "fifth expansion phase" of the airport's infrastructure, the authorities demanded the correct treatment of all the de-icing sewage, according to environmental rules, before the new facilities could be opened.
Winning passenger figures depend on winning passenger trust. Urs Brütsch explains the role of marketing in securing the hearts, minds and business of consumers.
Although often the overlooked aspects of security operations, there is an increasing need to include effective training and communications as an integral part of operating a safe and secure airport, writes Ernst Schlecht.