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Technology - Articles and news items

Whitepaper: Using social media to engage with passengers

Whitepapers, Z homepage promo  •  17 August 2016  •  BizTweet

BizTweet highlights the importance of using social media to inform passengers of flight information and updates, whilst also analysing how the world's leading airports interact with their passengers via social media...

First ever round-the-world solar flight successfully completed

Airport news  •  26 July 2016  •  Katie Sadler, Digital Content Producer, International Airport Review

The first ever round-the-world solar flight has been successfully completed, landing in Abu Dhabi in the United Arab Emirates on 26 July 2016.

Lufthansa to launch internet connectivity on short- and medium-haul flights

Airport news  •  28 June 2016  •  Katie Sadler, Digital Content Producer, International Airport Review

From October this year, Lufthansa’s short- and medium-haul aircraft will be fitted with broadband internet. The technology is expected to be installed on its entire A320 fleet by 2018.

Royal Brunei Airlines introduces Cloud Streaming in-flight entertainment

Airport news  •  22 June 2016  •  Katie Sadler, Digital Content Producer, International Airport Review

Passengers are now able to make use of a new in-flight entertainment option using Cloud Streaming technology on-board Royal Brunei Airlines new Airbus A320 CEO.

Blockchain technology: passport to the future?

Airport news  •  27 May 2016  •  Katie Sadler, Digital Content Producer, International Airport Review

SITA is exploring the possibility of developing blockchain technology to provide travellers with single secure mobile or wearable travel identification through airports and across borders.

Australia’s newest airport opts for SITA’s cloud technology

Airport news  •  28 November 2014  •  SITA

SITA’s common-use technology enters service at Brisbane West Wellcamp Airport...

Air China to cut US$8 million in fuel costs with SITA technology

Airport news  •  15 August 2014  •  SITA

SITA’s FMS Wind Uplink enables more effective fuel use...

Security Technology: Keeping airports secure

Issue 4 2013  •  14 August 2013  •  Arif Alikhan and Dominic Nessi, Los Angeles World Airports

Arif Alikhan and Dominic Nessi from Los Angeles World Airports discuss the extensive technology program which has been implemented to enhance security at the group’s airportsLos Angeles World Airports (LAWA) has implemented several technology initiatives over the past decade to improve the safety and security of Los Angeles International (LAX), Ontario International, and Van Nuys Airports. These initiatives have included expanded video surveillance, modern access controls, and more advanced technology in police vehicles.One of the projects was an ambitious effort known as the Security Technology Initiative (STI) which included numerous wholesale changes to the technological infrastructure of the third busiest airport in the United States. The project, however, proved to be too unwieldy and a more focused, prioritised plan was put into place to implement security projects that would enable a high-yield benefit.

Civil aviation security: Going back to basics

Airport Extra  •  2 July 2013  •  Yves Duguay, Aviation Expert and President of HCiWorld

Before investing more capital or resources into security screening, we should assess the current effectiveness and efficiency of our security systems, says aviation expert Yves Duguay…

Taking off with TETRA

Issue 2 2012  •  28 March 2012  •  Phil Kidner, CEO, TETRA + Critical Communications Association

TETRA (Terrestrial Trunked Radio) is the global open standard for professional mobile radio communi - cations systems. TETRA is used through out the world to deliver secure, reliable and robust critical communications for professional users. It is the technology of choice for public safety agencies, and is deployed by governments around the globe looking to protect their citizens.The adoption of TETRA technology by the public safety sector catalysed its use in a wide range of markets, and today the second largest sector using TETRA after public safety is transport. The use of TETRA in transport is increasing yearon- year, and a significant proportion of that growth is due to the implementation of TETRA in airports – in fact the first commercial contract for TETRA implementation anywhere in the world was for Gardermoen Airport in Oslo in 1996. The dynamics of today’s airport environments, with their rapidly changing requirements, demand innovative and comprehensive solutions within the field of mobile communication.Airports around the world use TETRA to ensure reliable and secure communications. One of the latest implementations of a TETRA system is at Billund Airport, which covers 400 acres in the south-west of Denmark and handles more than 2.6 million passengers a year for both domestic and international travelling. Bangalore was India’s first international airport to adopt TETRA. In any world-class airport, a robust comm - unications network on a digital platform is critical to supporting the many facets of airport ground operations.

Putting Edmonton on the map

Issue 1 2012  •  7 February 2012  •  Corinne Kozak, Technical Services Manager, Edmonton International Airport

Spanning 7,600 acres, Edmonton International Airport (EIA) is Canada’s largest airport by land area. It is also one of the country’s busiest airports, with more than six million passengers passing through its facility every year. The airport offers non-stop travel service to more than 50 national and international destinations, and is also a critical part of air cargo operations in the country.The province of Alberta has experienced rapid economic growth, even through the global financial recession, due primarily to a thriving oil and gas industry. Edmonton, the province’s capital city, has more than 40,000 businesses and is home to more than one million people. The city’s population has grown at a record rate, increasing by more than 30,000 in 2009 alone. With the demand for aviation services reflecting the region’s economic health, the airport has seen passenger traffic double during the past decade. In fact, EIA was the fastest-growing airport in Canada from 2006 to 2008.

E-gates at Zurich Airport

Issue 6 2011  •  8 December 2011  •  Albert Steiner, Robin Breu and Patrick Bruderer, Zurich University of Applied Sciences and Manuel Renold, Simulation Expert at Zurich Airport

The airline industry is facing enormous challenges today and even more so in the future. The continuing increase of passenger and freight transport demand, the competition among airlines and the resulting cost pressure forces airlines to continually adapt and optimise their processes. In addition, the cost of delays for all involved stakeholders can no longer be ignored5.Regarding the costs and revenues of an airline, the utilisation of its fleet plays a key role, which in turn is determined both by air traffic as well as ground operations. There are many parties involved and the processes that determine the utilisation are interdependent and complex4. When taking a closer look at ground processes, the turn time, i.e. the time period an airplane is on the ground, is of crucial importance for airlines as well as for airports3. For example, a short turn time, allows hub airports to offer shorter minimum connecting times to airlines.Depending on the customer service policy of an airline, besides efficient processes and short turn times, a specified level in customer satisfaction needs to be achieved. This is, however, quite often at a cost to efficiency. Hence, feasible solutions need to address both aspects.

Innovation at Munich

Issue 3 2011  •  10 June 2011  •  Michael Zaddach, Vice President for IT and Communication Systems at Munich Airport

Munich Airport's IT Services Division is establishing an identity as a driver of innovation, and is developing next-generation software that is setting standards in the industry. Bucking the general trend, and resisting the prevailing outsourcing philosophy, CIO Michael Zaddach is relentless in getting new products onto the market. He is successful in these efforts thanks to the division's own development team with expertise in airport core operations and a farsighted innovation strategy.Michael Zaddach has headed Munich Airport's IT Services Division for 10 years. In his early years he focused on implementing certified IT service management in IT operations and putting a consistent platform strategy in place. In this way he not only reduced IT costs, but also made long-term improvements to the quality of service.

The role of imaging technology

Issue 2 2011  •  11 April 2011  •  Robin Kane, Chief Technology Officer and Assistant Administrator, Office of Security Technology at the Transportation Security Administration (TSA)

The Transportation Security Administration (TSA) is dedicated to protecting our Nation’s transportation systems and safeguarding the travelling public. We face an adaptive adversary who seeks vulnerabilities in our system and, as a result, TSA must employ new methods to stay ahead of evolving threats. Security technologies, such as Advanced Imaging Technology (AIT), are a critical part of this effort.Based upon the latest intelligence and after studying all available technologies, the TSA has concluded AIT is the most effective method to detect threat items concealed on passengers while maintaining efficient checkpoint screening operations.

Germany and beyond

Issue 2 2011  •  11 April 2011  •  Dieter A. Heinz, President at GATE

Since 1992, GATE has been the German umbrella association for quality airport suppliers, enhancing worldwide the image of competence and reliability for its corporate members, encouraging cooperation and supporting strategic alliances.Since the wide body Aircraft came into service demanding new facilities on the ground, airport equipment companies have had a driving objective to create an identity and a strategic platform specifically for the airport industry, specifically to meet experts and executives operating airports who were looking for advanced technology to keep pace with passenger growth.


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