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Passenger Flow & Experience - Articles and news items

Nice Côte d’Azur Airport puts services at passengers’ fingertips

Airport news  •  21 September 2016  •  International Airport Review

SITA’s beacon technology delivers location-specific information through new airport app at Nice Cote d'Azur Airport...

Passenger Experience supplement 2016

Issue 5 2016, Supplements, Z homepage promo  •  20 September 2016  •  International Airport Review

In this Passenger Experience supplement: Heathrow: Putting the glamour back into flying; Seamless strategies; Creating a superior experience...

Airport IT and the future: Exclusive interview with Houman Goudarzi of IATA

Airport Extra  •  16 September 2016  •  Roy Manuell, Digital Content Producer

Exclusive interview with Houman Goudarzi, Innovation at IATA on why he thinks airport IT is so important to the industry at present.

Airport IT week: Exclusive with Calgary International Airport’s Shane Zbrodoff

Airport Extra  •  14 September 2016  •  Roy Manuell, Digital Content Producer

In an interview with Shane Zbrodoff, we ask the Managing Director, Pilot Project International Inc. why he thinks IT is so important...

Caribbean Airlines choose UltraTRAK for network-wide baggage management

Airport news  •  12 September 2016  •  International Airport Review

Caribbean Airlines acquire Ultra's comprehensive baggage management solution, UltraTRAK, for their entire network operation...

World’s first trial of new security screening system taking place at Shannon Airport

Airport news  •  12 September 2016  •  International Airport Review

Shannon Airport introduce new security screening concept that could halve the time taken to pass through security...

Introducing a customised and integrated self bag drop solution

Airport news  •  7 September 2016  •  IER

IER is introducing a leading self bag drop solution designed with industry experts at Future Travel Experience Global 2016...

Whitepaper: Providing airports with visibility on resource effectiveness for greater processing efficiency

Whitepapers  •  7 September 2016  •  Blip Systems

In this whitepaper, discover more about BlipTrack's advanced modules designed to optimize all stages of passenger handling and improve commercial areas...

IATA and Bangalore International collaborate to improve airport processes

Airport news  •  7 September 2016  •  IATA

IATA and Bangalore International Airport have signed a Memorandum of Understanding (MoU) to enhance cooperation...

Haneda Airport’s new rollerskating concierge robots

Airport news, Featured news  •  6 September 2016  •  Roy Manuell, Digital Content Producer

Japan's Haneda Airport has unveiled a new concierge system comprising of a small fleet of Hitachi robots...

Security since 9/11: How have changes affected passenger experience? Part 2

Airport Extra, Z homepage promo  •  6 September 2016  •  Steve Wood, Leeds Beckett University

In part two of the report, Steve Wood discusses why it takes young people longer to get past airport security in light of a survey conducted at Leeds Beckett University...

New fast-track passport control at Edinburgh Airport sparks controversy

Airport news  •  2 September 2016  •  Roy Manuell, Digital Content Producer

Under plans to ease congestion, arrivals at Edinburgh Airport might be allowed to pay to jump the queue at passport control...

Security since 9/11: How have changes affected passenger experience? Part 1

Airport Extra, Z homepage promo  •  31 August 2016  •  Steve Wood, Leeds Beckett University

In the first part of a focus on post-9/11 airport security, Steve Wood, of Leeds Beckett University considers how changes since 9/11 have affected passenger experience...

Music improves security check experience at London City Airport

Airport news  •  25 August 2016  •  Katie Sadler, Digital Content Producer

Security check process at London City Airport has gone musical in an attempt to improve the passenger experience.

History made at Birmingham Airport as it records 11m passengers in 12 months

Airport news  •  22 August 2016  •  Katie Sadler, Digital Content Producer

Birmingham Airport has recorded eleven million passengers over the last twelve months - the busiest period in the airport’s 77-year history.

 

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