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Mark Glover - Articles and news items

Final Call: Ottonel Popesco, Cavotec

Issue 6 2012  •  5 December 2012  •  Mark Glover, Commissioning Editor, International Airport Review

In the second of a new series that profiles key individuals from the airport world, Mark Glover from International Airport Review spoke to the CEO of Cavotec, Ottonel Popesco about the ground handling sector and the key developments that are currently taking place in the industry.Mark Glover: How important is service and support following the installation of Cavotec products?Ottonel Popesco: In the sense that close, longterm cooperation with customers is an integral element to the Cavotec offering, after-sales service is a natural continuation of the sort of relationships the group seeks to create. Wherever possible, we look to develop strategic partnerships with airports, airlines and industry bodies that solve specific challenges facing airports. This process starts with airport design and extends to after-sales service and support.MG: How important is it for today’s hangars to provide services at the location where they are actually required?OP: Our customers tell us this is a critical consideration. There is so much that can be done to improve how airports function, and ensuring hangars provide services where they are actually needed is one of these things that sounds intuitive, but is not always the case.

The future of freight

Issue 4 2012  •  3 August 2012  •  Mark Glover, Commissioning Editor, International Airport Review

The revenue stream created by cargo is an important one for airports. Mark Glover from International Airport Review spoke to John Frogatt, Cargo and Commercial Bid Director at the Manchester Airport Group (M.A.G) about the importance of the market and how it affects the group’s circle of airports which includes Manchester, East Midlands and Bournemouth.Mark Glover: In December 2012, the Transportation Security Association (TSA) will be introducing regulations that will mean 100 per cent screening of all international cargo. How will this affect your security procedures and ultimately, your efficiency?John Frogatt: Security is important for all of us. I believe that an important step forward has been taken in that the U.S Transport Security Administration and the European and Canadian regulators have now agreed to recognise each other's procedures, which should reduce duplication and ultimately cost and delay.MG: What markets are the most important at the moment and which countries do you feel will start to emerge over the next five to 10 years?JF: Asia, particularly China, along with the USA, are important markets at the moment, particularly for Manchester Airport. The impact of the Gulf-based carriers such as Emirates, Etihad and Qatar Airlines-which operate tripledaily, double-daily, respectively-with their increasingly large bellyhold uplift and network capability to serve a range of markets, a model which Singapore Airlines has operated for many years, cannot be underestimated.

Final Call: Kjeld Binger

Issue 4 2012  •  1 August 2012  •  Mark Glover, Commissioning Editor, International Airport Review

In the first of a new series that profiles key individuals from the airport world, Mark Glover from International Airport Review spoke to Kjeld Binger, CEO of Airport International Group (AIG) about the new terminal at the Queen Alia International Airport in Jordan and the role that cargo plays in their operations.Mark Glover: How important will the new terminal be to the Queen Alia International Airport?Kjeld Binger: The Queen Alia International Airport (QAIA) is the primary gateway to Jordan and the first and last point of contact for all visitors to the Kingdom; for that reason, AIG is investing approximately USD 750 million in constructing a new state-of-the-art passenger terminal and has invested USD 100 million in a comprehensive upgrade of the current facilities, with the overall objective to position Jordan as a regional niche hub and secure a positive international reputation for the country.Regular airlines using the QAIA increased from 28 in 2007 to 35 as of June 2012, while both aircraft movements and passenger traffic to and from Amman have increased by approximately 42 per cent, and on average recorded over 1,220 flights.

Progressing the industry

Issue 3 2012  •  6 June 2012  •  Mark Glover, Commissioning Editor, International Airport Review

Following the resignation of CANSO’s former Director General Graham Lake, Samantha Sharif, CANSO’s Director of Industry Affairs has stepped in as Interim Director General. Mark Glover from International Airport Review spoke with Samantha about this new role, the supposed decrease in Air Traffic Controllers and the much lauded Waypoint 2013 Strategy.Mark Glover: How important is it to maintain a strong relationship with the Air Navigation Service Providers (ANSPs)?Samantha Sharif: Maintaining strong relation - ships is important in any business, but for a trade association like CANSO it is absolutely essential. Building and maintaining strong relationships is core to everything that we do. It is one of the fundamental principles on which we operate.When CANSO was founded in 1996 we brought together only a handful of ANSP CEOs. Today CANSO brings together more than 140 (ANSPs) and industry suppliers from all over the world, with members in every region. This is largely thanks to the nature of CANSO as a politically neutral platform for sharing knowledge and expertise, but also its spirit of working together to develop common solutions to common challenges.

The Joint Undertaking takes off

Issue 3 2012  •  6 June 2012  •  Mark Glover, Commissioning Editor, International Airport Review

SESAR Joint Undertaking, the body which manages the technological wing of the Single European Sky, will soon release an updated version of its ATM Masterplan, which maps out Europe’s future Air Traffic Management system. Mark Glover from International Airport Review spoke with Executive Director Patrick Ky to get an insight into where the initiative is at this precise moment.Mark Glover: Are you on track to meet the 2020 deadline for the implementation of a mod - ernised ATM system in Europe? Will there be a Single European Sky as planned?Patrick Ky: SESAR will deliver on time. We will provide the appropriate tools to achieve the European Union’s high level goals.But bear in mind that the SESAR programme is a very ambitious one, which will benefit the entire Air Traffic Management system in Europe.The SESAR technology will be implemented step wise. We are starting now, with important changes developed by SESAR such as Extended Arrival Management and new Air Traffic Flow Management Operations which will be deployed in 2012/2013.

Continued handling of the A380

Issue 3 2012  •  6 June 2012  •  Mark Glover, Commissioning Editor, International Airport Review

Five years after its maiden flight, the Airbus A380 continues to grow its operations around the world. Key to the aircraft’s smooth consolidation with airports was Airbus’ early involvement with ground handlers. In this special interview, Mark Glover from International Airport Review spoke to two of Airbus’ key figures in the imple - mentation; Peter Esteie, Head of Ground Operations and Thomas Burger, Product Marketing Manager of the A380.Mark Glover: How successful has the A380 integration been within airports over the previous years?Thomas Burger: Globally speaking we are very happy. We have 253 orders from 19 customers where all three global alliances are represented. The first delivery took place in October 2007 and today we have 72 aircraft in service. We have seven operators operating these 72 aircraft, flying across 54 routes to 28 destinations. In terms of seat count, the lowest of 407 is on board the Korean Air aircraft. Airfrance carries the most on its A380 with 538 seats.The top ten A380 airports within the 28 destinations see 100 flights a day, which represents over one million passengers a month. The route lengths also vary, spanning from two hours from Dubai to Jeddah to 14 hours from Melbourne to Los Angeles.

Moving into the 21st century

Issue 3 2012  •  1 June 2012  •  Mark Glover, Commissioning Editor, International Airport Review

Gatwick Airport is undergoing a major refurbishment that is set to improve the passenger experience and encourage airlines to use its facilities. Mark Glover from International Airport Review spoke to Angus McIntyre, Airline Business Development Manager at Gatwick to talk about the plans to compete with London’s ‘other’ airport and Gatwick’s recent success in the Asian airlines market.Mark Glover: Why is the Asian market so important to Gatwick?Angus McIntyre: In comparison to others, the Asian markets are doing rather well at the moment so we were certainly keen to be involved. We initially identified that there were a number of direct routes that were not being served into London from Asia, and we felt that we had to give passengers the option, when flying to London, so there would be no requirement to stop over in Hong Kong or Singapore. We want to become, if you like, the ‘Asian gateway’ into London.However, I am keen to point out that as a group we had our eyes on this Asian market some time before it started to become so important for the aviation sector. For example, we now work with airlines in Vietnam, yet to get to that stage took nearly four years. Believe me; it took a huge amount of hard work to get them to fly into Gatwick.Ultimately though, if you are an Asian airline, or indeed a passenger in Asia wanting to come to London then we feel we are ideally placed. We have good links into central London as well as 6am slots meaning that those businessmen or women needing to be in town by 8am can be.

Australia’s busiest airport aims high

Issue 2 2012  •  29 March 2012  •  Mark Glover, Commissioning Editor, International Airport Review

Located in the suburb of Mascot, Sydney, Australia’s busiest airport, served over 26 million passengers in 2010 and is a primary hub for the country’s major airline Qantas and a secondary hub for Virgin Australia and Jetstar Airways.The airport has three main passenger terminals. Terminal 1, originally opened in 1970, replaced the old overseas passenger terminal and has been greatly expanded since. It is now known as the International terminal located at the airport’s north western sector and is made up of 30 gates and split into three levels serving arrivals, departures and airline offices.In 2010, the terminal underwent a major $500 million redevelopment expanding shopping facilities, centralising custom operations and increasing the terminal floor space.Terminal 2 is located in the north eastern section of the airport, incorporating 14 parking bays, aerobridges and a number of non-contact bays. Terminal 3 is the airport’s domestic terminal, also located in the north-eastern section. Extensions were made to this terminal during the late 1990s. Here there are 14 parking bays served by aerobridges. The terminal is also home to a ‘heritage collection’, dedicated to Qantas, that showcases the airline’s 90 years of service. The freight terminal is located north of Terminal 1 and is used for international freight operations.

Poland is ready

Issue 2 2012  •  29 March 2012  •  Mark Glover, Commissioning Editor, International Airport Review

The Ukraine and Poland will be jointhosting the European Football Championships in June, creating a range of operational challenges on the countries’ airport infrastructures. Mark Glover, from International Airport Review spoke to Rafal Marczewski, the National Airport Controller of Poland and the Polish State Enterprise’s Representative for UEFA EURO 2012, about how the country’s airports are preparing for this festival of football.Mark Glover: Is Poland prepared for the increased rise in passenger numbers in the summer?Rafal Marczewski: Our challenges began even before the teams had qualified for this tournament, as we did not know which teams would be playing where and when and therefore how many passengers or fans of a certain country would be attending. We liaised closely with our colleagues at UEFA (Union of European Football Associations) and also internally between all of the major airports. We obviously know that the passenger numbers will increase, so we had to look beyond our main airports for traffic and include a range of ‘supporting’ airports. These will be utilised if the infrastructure, currently under construction, is late, or if there are problems with capacity or cargo. So along with the four main airports, we now have four supporting airports. Warsaw Airport will be supported by Lódź Airport, Gdańsk by Bydgoszcz, Poznań by Zielona Góra and Wrocław by Katowice.

Safety first at Schiphol

Issue 2 2012  •  28 March 2012  •  Mark Glover, Commissioning Editor, International Airport Review

Mark Glover from International Airport Review spoke to René Verjans, Senior Advisor Crisis and Disaster Management at Amsterdam Schiphol Airport about the ARFF and recovery procedures in place at one of Europe’s busiest hubs.Mark Glover: How are your staff prepared for emergency tasks at the airport?René Verjans: We have a training ground here at Schiphol that we use to train staff in the more ‘standard’ emergency scenarios. For the ‘non-standard’ we use an on-site virtual reality facility and table top exercises. We also use the training facilities at Manston Airport in the South East of England. Here we are able to train our personnel in standard and nonstandard scenarios using real foams and powders and larger amounts of it, unfortunately there are not many training grounds where you can use large quantities of this material. We come to Manston once every three years, with the full ARFF team, which consists of 125 individuals, where we stay for two full days undergoing intense and vigorous ‘standard’ and ‘nonstandard’ training that covers a range of different scenarios involving the aircraft.

Clarity and simplicity

Issue 1 2012  •  7 February 2012  •  Mark Glover, Commissioning Editor, International Airport Review

As the SESAR initiative continues to garner debate from all corners of the aviation industry, Mark Glover from International Airport Review spoke to one of the key players involved with the initiative, Guenter Martis, Director of European Affairs at CANSO, to see what needs to be done by all involved to push the project forward.Mark Glover: What do stakeholders need to do in 2012 to build momentum for SESAR?Guenter Martis: They have to work together and need to come out of their corners where they have been sitting very comfortably, now it is time to commit fully to this project. We all need to work together with the European Commission to get this very important project done. We need to work on the communication of the Commission and we need to achieve a single industry voice, otherwise it will fail.

A technological revolution

Issue 1 2012  •  7 February 2012  •  Mark Glover, Commissioning Editor, International Airport Review

The first conference of its kind for International Airport Review and given the astonishing recent growth of Information Technology within air - ports, Airport Information Technology 2011 was a conference that was able to cover all aspects of the vast subject.The event took place on the 6 and 7 of December 2011 at the Sheraton Skyline Hotel, Heathrow attracting over 100 delegates.Philip Langsdale, Chief Information Officer at BAA began proceedings by highlighting the key objectives at Heathrow Airport that can be im - proved by Information Technology. Mr. Langsdale highlighted baggage, security and passenger engagement as some of the areas that are being targeted by BAA.Referred to in the previous presentation, Hugh Carr-Archer, Chief Executive Officer at Aurora Computer Services Ltd and Dr Nick Whitehead then gave a fascinating joint pres - entation on the role of biometrics applications for airports.

A safe future

Issue 1 2012  •  7 February 2012  •  Mark Glover, Commissioning Editor, International Airport Review

The issue of aviation safety has always produced comment, debate and input on a political global scale. Legislation is drawn up and adhered to although further harmonisation is required across the world for standards to become effective. This topic, as well as numerous other subjects were talked about and recently dissected at the Marriot Hotel in Brussels on the 22 and 23 of November 2011.Zarrko Sivcev, Advisor to COO at EUROCONTROL began proceedings by present - ing the organisation’s involvement in previous crisis situations such as the Balkans in 1999 and more recently the volcanic ash cloud that originated in Iceland and grounded planes across most of Europe. Sivcev was keen to stress the importance of efficient communication as well as garnering political support. Ultimately, it seems that being prepared for the worse case scenario is paramount, which can be achieved through the close relationship with the key airport operational departments.


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