Aviation Crisis Management 2010

21-22 September 2010
Hilton International, Abu Dhabi

Crises are without doubt headline grabbers, and, it seems in recent times, there have been many high profile events which have hit the commercial aviation sector hard. Global economic crisis aside, one of the most disruptive and costly events to have hit the industry in recent years has been the Volcanic ash cloud which has, and continues to loom over European Airspace. For such an unforeseen act of Mother Nature to have such a devastating affect on Europe’s airports and airlines (cost to airlines €200m a day according to IATA) is unprecedented and has once again put emergency planning experts to the test around the world. Add in airport closure due to an unusual level of snowfall in early 2010 in the UK, political unrest affecting Bangkok and numerous other high profile global incidents and you can begin to see the immeasurable impact on the aviation sector. As alternative modes of transport such as high speed trains are being touted as the future of short haul travel, and being pushed by Governments the world over, now is the time for aviation leaders to act to minimise disruption from all crises. Averting crises is a 24/7 function but what is imperative is the swift resolution and return to normality in the event of a crisis.

Aviation Crisis Management – an International Airport Review Conference will bring together senior figures from airports, airlines, transport authorities, Government, associations, suppliers and academia working within the aviation sector to discuss these very issues. Attendees will have the opportunity to hear case studies from those who have been on the front line during crisis. From emergency first response to disaster recovery, contingency planning to communicating with the media and passengers, Aviation Crisis Management 2010 offers a unique meeting place for the worlds leading experts.

• Share experiences and discuss the latest regulations, technology and techniques to reduce and eliminate the effect of all crises upon airports.
• Examine best practice across the whole range of threats and challenges the industry faces.
• Learn from previous crises and the people who had to handle them
• Network with industry thought leaders who are shaping the future of emergency planning

Your key reasons why you can’t afford to miss this event:

• 100+ participants from all the key stakeholders enabling you to benchmark your strategy with experts from the global aviation arena
• 15+ interactive discussions and practical case studies from some of the World’s leading experts ensuring you stay ahead of the latest market developments
• 2 full days of intense learning and facilitated networking activities. Rub shoulders with the experts to ensure you make high quality business connections
• The best opportunity this year to network with your peers, share best practices and remain up-to-date with the latest developments in the market

There’s no better way to find the immediate answers you need and to access the full scope of the solutions available to you, than by attending Aviation Crisis Management 2010!

Conference agenda

For the full agenda please download the brochure.

The earlier you register, the more you save!

Prices are as follows:

Register before 31/08/2010	£897 *
Register after 31/08/2010	£997 *

Alternatively you can download and complete a registration form.

Attending in a team?

Contact us to get your group discount:

• Get 10% off your second delegate
• Get 15% off your third delegate
• Get 20% off all subsequent delegates

Please note that group discounts only apply to colleagues from the same office who register and pay at the same time.

Unable to attend?

If you are unable to attend you can order a CD of the conference material for just £227.

Need help?

For further information, or to register over the phone, please contact:

Ashley Pearce
t: +44 (0)1223 345601
e: apearce@russellpublishing.com

* Hotel accommodation and travel costs are not included in the conference price – however a discounted room rate is available to delegates.

For information on how to book please contact Samantha Hood, shood@russellpublishing.com

Conference speakers

For speaking opportunities please contact:

Steve Coldicott
e: scoldicott@russellpublishing.com
t: +44 (0) 1959 563311

Conference sponsors

Abu Dhabi Airports Company

Abu Dhabi Airports Company was created in March 2006 to spearhead the redevelopment of the Emirate’s aviation infrastructure. Wholly owned by the Government of Abu Dhabi, the company is based near to its principal asset Abu Dhabi International Airport.

ADAC also owns and operates Al Ain International Airport and the capital’s executive jet airport at Al Bateen, which is the region’s first dedicated private jet airport in the heart of the city.

ADAC has chosen to focus on six strategic priorities. Those six priorities are: safety and security, customer service, meeting capacity demands, efficient operation, developing ADAC as a world class company and social responsibility.

Safety and security is the foundation on which all other progress is dependent. ADAC’s goal is to ensure that the airports it owns and manages are classed as amongst the safest in the world. A commitment to customer service is firmly built on ADAC’s promise to its customers, both passengers and airlines, that it will provide a safe and secure environment through which they can travel.

ADAC wants to operate and manage its assets to optimum effect. In the last two years it has invited private sector partners to join forces in partnerships, joint ventures or franchise agreements, to achieve the efficiencies and quality it seeks in the services it provides.

In the short time ADAC has headed up operations at Abu Dhabi International Airport, the airport has received a number of significant awards from regional and international bodies, including:

• “The best airport in the Middle East and Africa in terms of service quality, courtesy, and customer service” by the Airports Council International
• “Provider of the best baggage delivery service in the world” by Skytrax
• “The best provider of airport security services in the Middle East” by ITP Business Publishing
• “The best station” award by Sri Lanka Airlines.

Mercator

Mercator is a provider of business technology solutions and services to the airline and transportation logistics industries.

With offices in the Middle East and Thailand, Mercator provides the IT systems and services that support world-wide operations of award winning major carriers, low cost, regional and hybrid airlines spanning the Americas and Europe, the Middle East and Africa and Asia Pacific.

Our teams of IT professionals work at the cutting-edge of technology to deliver our customers across the globe, with software that provides solutions to their business problems.

Mercator’s six business divisions have been designed to best serve our customers needs. They include: Passenger & Airport Solutions, Cargo & Logistics Solutions, Customer Relationship Management & Loyalty, Financial Management Solutions, Safety Solutions and Business Technologies services.

For more information please visit www.mercator.com

Marketing opportunities

Aviation Crisis Management is a first class opportunity to:

• Present your company as a thought leader
• Significantly raise your profile and increase brand awareness
• Showcase your solutions to an audience of key decision makers
• Develop new relationships and nurture existing ones with key industry stakeholders
• Differentiate your company from your competitors
• Make sure that your company is front of mind when buying decisions are taken
• Reassure your existing customers that they are working with the right company in these fickle markets

A limited number of opportunities are available for organisations that wish to present at this conference. To discuss our bespoke marketing and sponsorship packages please contact:

Steve Coldicott
t: +44 (0) 1959 563 311
e: scoldicott@russellpublishing.com

Conference exhibitors

Intertech Vision Middle East LLC (“Intertech”)

Intertech was established in 2000 and set out to supply top-quality products whilst providing clients with a single point of contact for a comprehensive design and engineering service as well as post-installation maintenance and technical support.

Intertech’s main activity is the integration of specialist software and hardware for operation and control centers, with particular emphasis on large-screen displays. Typically this includes providing an ergonomic study covering the following areas:

• Space planning
• Operator consoles
• Large-screen display
• Audio visual
• Acoustics
• Lighting design

Part of the systems integration work is to ensure the operator is able to control and operate the facility as simply as possible. The system design allows complete control over:

• Image
• Audio
• Other network- and internet-derived sources

The number and range of installations carried out confirm Intertech’s success with systems installed in the UAE, Saudi and the Gulf Region. This market presence will strengthen as expected regional economic growth will ensure Intertech continues as a projection system specialist. The trend towards ‘Network Centric’ data management systems is reflected in current sales activity.

Intertech has very recently been appointed as the Middle East regional service centre for Barco.

Major contracts for the defence and security services, oil and gas, utilities, media and communication markets have been established and continue.

For your exhibitor opportunity please contact:

Steve Coldicott
e: scoldicott@russellpublishing.com
t: +44 (0) 1959 563311

Conference host

Aviation Crisis Management 2010 will be hosted by Abu Dhabi Airports Company:

About Abu Dhabi Airports Company

Abu Dhabi Airports Company was created in March 2006 to spearhead the redevelopment of the Emirate’s aviation infrastructure. Wholly owned by the Government of Abu Dhabi, the company is based near to its principal asset Abu Dhabi International Airport.

ADAC also owns and operates Al Ain International Airport and the capital’s executive jet airport at Al Bateen, which is the region’s first dedicated private jet airport in the heart of the city.

ADAC has chosen to focus on six strategic priorities. Those six priorities are: safety and security, customer service, meeting capacity demands, efficient operation, developing ADAC as a world class company and social responsibility.

Safety and security is the foundation on which all other progress is dependent. ADAC’s goal is to ensure that the airports it owns and manages are classed as amongst the safest in the world. A commitment to customer service is firmly built on ADAC’s promise to its customers, both passengers and airlines, that it will provide a safe and secure environment through which they can travel.

ADAC wants to operate and manage its assets to optimum effect. In the last two years it has invited private sector partners to join forces in partnerships, joint ventures or franchise agreements, to achieve the efficiencies and quality it seeks in the services it provides.

In the short time ADAC has headed up operations at Abu Dhabi International Airport, the airport has received a number of significant awards from regional and international bodies, including:

• “The best airport in the Middle East and Africa in terms of service quality, courtesy, and customer service” by the Airports Council International
• “Provider of the best baggage delivery service in the world” by Skytrax
• “The best provider of airport security services in the Middle East” by ITP Business Publishing
• “The best station” award by Sri Lanka Airlines.

Hotel & travel details

This year’s conference will be held at:

Hilton International
PO Box 877
Abu Dhabi
United Arab Emirates

We are pleased to offer you the special rates of just Dhs. 795 inclusive of breakfast for 1.

The above rates are per room per night, subject to 10% service charge and 6% Tourism Fee and in local currency. The service charge is subject to change as per UAE law, without prior notice.

Please be advised that check-in time is at 1400 hours. Hence, early check-in has to be booked and to be charged from the previous night and the checkout time is 1200 hours.

This room allocation will be released on the 14th September 2010. Any booking received after the cut off date will be subject to change and availability.

For information on how to book please click here >>

Conference hosts:

Conference sponsors:

Exhibitors:

Find out how to get your logo here

We provide cost-effective packages for our conference sponsors & exhibitors. To find out how you can benefit, contact Steve Coldicott on
+44 (0) 1959 563 311.