ServiceTec Airport Services International Premium listing

The Spirella Building
Letchworth Garden City
Hertfordshire
SG6 4ET
United Kingdom

Tel: +44 (0) 1462 476200
Fax: +44 (0) 1462 476210

Website: http://www.servicetec.com
Email: sales@servicetec.com

Other contact details

North America Office

ServiceTec International Inc
12007 Sunrise Valley Drive, Suite 355
Reston
Virginia 20191
USA
Tel: +1 703 259 4000
Fax: +1 703 259 4001
Email: sales@servicetec.com
Web: www.servicetec.com

Asia Pacific office

ServiceTec Airport Services International
Shinagawa-Intercity
A Building 12F, 13F
2-15-1 Kounan
Minato-Ku
Tokyo 108-6012
Japan
Tel: +81 3-3444-4800
Fax: +81 3-3444-4797
Email: sales@servicetec.com
Web: www.servicetec.com

Canada Office

SASI Airport Services Ltd
2880 Queen Street
Suite 4-233
Brampton, Ontario
L6S6H4
Canada
Tel: +1 905 488 6092
Fax: +1 647 261 1436
Email: info@servicetec.com
Website: www.servicetec.com

Contacts:

Ton Oosterwijk – Director of Sales – ROW Region, ton.oosterwijk@servicetec.com
Dave Kelly – Vice President, Business Development and Marketing,  dave.kelly@servicetec.com
Chris Newman – Relationship Manager – London Heathrow Airport, chris.newman@servicetec.com
Brian Shaw -  Business Development Manager, brian.shaw@servicetec.com
Kenny Wright – Director Airport Services, North America, ken.wright@servicetec.com
Jeremy Biggs – Marketing Consultant, jeremy.biggs@servicetec.com

Description

When it comes to keeping airport and airline systems remain up and running 24 hours a day, 7 days a week, ServiceTec is the partner of choice for the world’s largest and busiest airports. For more than 14 years, ServiceTec has successfully partnered with airports and airlines of all sizes, delivering comprehensive, customized and critical managed IT services to ensure the on-going availability of business and mission critical systems.

Our exclusive focus on the airport and airline industries means that we are continually developing, honing and enhancing our comprehensive range of managed IT services in line with the ever growing and constantly changing demands of our worldwide clients.

Today, the extensive services that we already provide include Project Services, Product Services, System Configuration, Service Desk, IT Infrastructure Services, Configuration Item Management, IMAC, ITIL Conformant Service Desk and Service Management Solution and Asset Management.

Operating globally from bases in North America, Europe and the Far East, ServiceTec supports well over 50,000 system devices and 1,000 self service devices to some of the world’s most stringent SLAs. From the maintenance and support of business critical systems, on-site and remote service desks, through system configuration and management, IMAC and disposals, to IT project management and the design, development and implementation of entire systems and solutions, ServiceTec’s proven capabilities extend across the entire airport IT infrastructure.

ServiceTec’s current airport customer base includes Heathrow, Manchester, Stansted, Schiphol, Munich, San Francisco, Los Angeles, Minneapolis-St. Paul, Washington Dulles, Miami, Orlando, Boston, Philadelphia, Houston, New York, Toronto and Calgary.

Activities:

ServiceTec has unrivalled experience in the maintenance and support of specialist airport and airline systems:

Airline Departure Control Systems

Airport Biometric Systems, including:

  • BIOD (Biometric Staff Passage)
  • Privium Passenger Biometrics
  • Sagem IRIS Border Control (Biometrics)

Airport Common Use Systems, including:

  • Arinc iMUSE
  • IBM CUSS
  • SITA Airport Connect
  • SITA CUTE
  • Ultra CUSE

Baggage Reclaim SystemsFlight Information Systems, including:

  • Ultra FIDs
  • VIP products
  • WHICH Terminal

Quick Boarding Gate Systems
Queue Control Systems

Self Service Kiosks, Including:

  • Arinc Common Use
  • IBM Common Use
  • IER Self Serve
  • KLM Flight Transfer
  • SAS Self Serve

Listed in categories

Technology |