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Passenger Experience supplement 2016

20 September 2016  •  Author(s): International Airport Review

In this Passenger Experience supplement:

  • Passenger Experience supplement 2016Heathrow: Putting the glamour back into flying
    Fiona Carleton, Director of Passenger Experience, Heathrow Airport
  • Seamless strategies
    Michael Zaddach, Senior Vice President and CIO and Konrad Best, Vice President of Digital, Munich Airport
  • Creating a superior experience
    Heather Lissner, Public Information Manager, City of Phoenix Aviation Department

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